Factors convincing British gamblers to seek treatment or support November 2021

Main factors prompting gamblers to seek treatment, support, or advice in Great Britain as of November 2021

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Release date

May 2022


United Kingdom (Great Britain)

Survey time period

November 18 to December 14, 2021

Number of respondents

2,338 respondents

Age group

18 years and older

Special properties

gamblers with a PGSI score of 1+ who sought treatment/support

Method of interview

Online panel

Supplementary notes

The source specifies that the study used "the full (9-item) Problem Gambling Severity Index (PGSI) to measure self-reported levels of gambling behavior which may cause harm to the gambler. The PGSI consists of nine items ranging from ‘chasing losses’ to ‘gambling causing health problems’ to ‘feeling guilty about gambling’. Each item is assessed on a four-point scale: never, sometimes, most of the time, almost always. Responses to each item are given the following scores: never = 0; sometimes = 1; most of the time = 2; almost always = 3. When scores for each item are summed, a total score ranging from 0 to 27 is possible. A PGSI score of 8 or more represents a problem gambler".

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