Online reviews for rental properties have become more common in recent years. On average, a multifamily rental property in the United States had approximately 115 online reviews in 2021, up from 57 in 2015. Some of the websites where renters review properties are Google, ApartmentRatings, Modern Message, ApartmentGuide.com, and Rent.com. Google accounted for the largest share of reviews, whereas Modern Message had the most positive reviews in 2021.
Average number of online reviews per multifamily rental property in the United States from 2015 to 2021
Characteristic
Number of reviews
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Based on an analysis of approximately 13 million reviews of over 128,000 multifamily properties listed across different review sites and Internet Listing Services (ILSs). About 93 percent of these properties had at least one review.
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J Turner Research. (February 25, 2022). Average number of online reviews per multifamily rental property in the United States from 2015 to 2021 [Graph]. In Statista. Retrieved July 27, 2024, from https://www.statista.com/statistics/1336295/number-of-online-reviews-per-property-usa/
J Turner Research. "Average number of online reviews per multifamily rental property in the United States from 2015 to 2021." Chart. February 25, 2022. Statista. Accessed July 27, 2024. https://www.statista.com/statistics/1336295/number-of-online-reviews-per-property-usa/
J Turner Research. (2022). Average number of online reviews per multifamily rental property in the United States from 2015 to 2021. Statista. Statista Inc.. Accessed: July 27, 2024. https://www.statista.com/statistics/1336295/number-of-online-reviews-per-property-usa/
J Turner Research. "Average Number of Online Reviews per Multifamily Rental Property in The United States from 2015 to 2021." Statista, Statista Inc., 25 Feb 2022, https://www.statista.com/statistics/1336295/number-of-online-reviews-per-property-usa/
J Turner Research, Average number of online reviews per multifamily rental property in the United States from 2015 to 2021 Statista, https://www.statista.com/statistics/1336295/number-of-online-reviews-per-property-usa/ (last visited July 27, 2024)
Average number of online reviews per multifamily rental property in the United States from 2015 to 2021 [Graph], J Turner Research, February 25, 2022. [Online]. Available: https://www.statista.com/statistics/1336295/number-of-online-reviews-per-property-usa/