Consumers paying for online returns to protect climate in Germany 2022

Published by Daniela Coppola, Aug 28, 2023
According to a 2022 survey, 35 percent of German shoppers would pay for their online returns if the shipping fees were invested in climate protection. In turn, 48 percent of respondents stated they would not be willing to do so.

Share of consumers willing to pay for online returns if fees were invested in climate protection in Germany in 2022

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Release date

2023

Region

Germany

Survey time period

July 2022

Number of respondents

2,062 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Date of release is date of access.

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E-commerce returns in EuropeE-commerce returns in the United StatesE-commerce in the European UnionOnline deliveries and returns in the United Kingdom (UK)E-commerce in Central and Eastern Europe (CEE)
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