Portugal: instant payments penetration rate 2022

In Portugal, as of 2022, 40 percent of respondents declared that instant payments were available to them. Those who heard of the service but did not know whether it was available to them made up 22 percent of the sample. The service was not available to 21 percent of survey respondents.

Share of people who have access to instant payments in Portugal in 2022

Characteristic	Share of respondents
Available	40%
Not available	21%
Heard of service	22%
Not heard of service	15%
Do not know	2%

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Release date

December 2022

More information

Region

Portugal

Survey time period

October 2 to December 7, 2021, and March 17 to June 9, 2022*

Number of respondents

1,988 respondents

Age group

18 years and older

Method of interview

CATI, online interview

Supplementary notes

The souce defines instant payments as "retail payments that are processed in real time, 24 hours a day, 365 days a year, with funds made available immediately for use by the recipient". The SEPA (Single Euro Payments Area) instant credit transfer scheme are a common set of rules and standards for instant payments on which European payment service providers have agreed to make it possible for bank users to make euro payments to anyone located anywhere in Europe as easily, securely and efficiently as within their own country – whether that be by direct debit, debit card or bank transfer.

*The survey was carried out in two rounds. The sample share of the first survey round was set to 40%, and the share of the second round to 60%.

The survey question was: “Instant payments are a special type of credit transfer that enable payers to transfer money within seconds to any payee and for which no payment cards are used or needed. Is this type of service available to you?”.
“Heard of service” refers to the answer option “I have heard about this service, but I do not know whether it is available for me or not”.

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