Passengers denied boarding by the largest U.S. air carriers 1990-2018

This graph illustrates the number of passengers denied boarding by the largest U.S. air carriers from 1990 to 2018. In 2018, over 381,000 passengers were denied boarding by the largest U.S. air carriers. This number has strongly improved over the years; in 2010 more than 746,000 people were denied boarding.

Number of passengers denied boarding* by the largest U.S. air carriers** from 1990 to 2018

Number of passengers denied boarding in thousands
2018381
2017365
2016470
2015531
2014467
2013494
2012598
2011626
2010746
2009719
2008684
2007685
2006674
2005597
2004747
2003769
2002837
2001900
20001,120
1995842
1990628
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Sources

Release date

March 2019

Region

United States

Survey time period

1990 to 2018

Supplementary notes

* Number of passengers who hold confirmed reservations and are denied boarding ("bumped") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights.
** Data include nonstop scheduled service between points within the United States (including territories) by U.S. air carriers with at least 1 percent of the total domestic scheduled service passenger revenues and operate aircraft with a passenger capacity of 30 or more seats.
The values were rounded.

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Statistics on "Passenger airlines in the U.S."

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