Passengers denied boarding by the largest U.S. air carriers 1990-2019

This graph illustrates the number of passengers denied boarding by the largest U.S. air carriers from 1990 to 2019. In 2019, over 527,000 passengers were denied boarding by the largest U.S. air carriers.

Number of passengers denied boarding* by the largest U.S. air carriers** from 1990 to 2019

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Sources

Release date

February 2020

Region

United States

Survey time period

1990 to 2019

Supplementary notes

* Number of passengers who hold confirmed reservations and are denied boarding ("bumped") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights.
** Data include nonstop scheduled service between points within the United States (including territories) by U.S. air carriers with at least one percent of the total domestic scheduled service passenger revenues and operate aircraft with a passenger capacity of 30 or more seats.
The values were rounded.

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Statistics on "Passenger airlines in the U.S."

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