This graph illustrates the number of passengers denied boarding by the largest U.S. air carriers from 1990 to 2018. In 2018, over 381,000 passengers were denied boarding by the largest U.S. air carriers. This number has strongly improved over the years; in 2010 more than 746,000 people were denied boarding.
Number of passengers denied boarding* by the largest U.S. air carriers** from 1990 to 2018
(in 1,000s)
* Number of passengers who hold confirmed reservations and are denied boarding ("bumped") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights.
** Data include nonstop scheduled service between points within the United States (including territories) by U.S. air carriers with at least 1 percent of the total domestic scheduled service passenger revenues and operate aircraft with a passenger capacity of 30 or more seats.
The values were rounded.
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US Department of Transportation. (March 13, 2019). Number of passengers denied boarding* by the largest U.S. air carriers** from 1990 to 2018 (in 1,000s) [Graph]. In Statista. Retrieved February 20, 2020, from https://www.statista.com/statistics/186204/passengers-denied-boarding-by-us-air-carriers-since-1990/
US Department of Transportation. "Number of passengers denied boarding* by the largest U.S. air carriers** from 1990 to 2018 (in 1,000s)." Chart. March 13, 2019. Statista. Accessed February 20, 2020. https://www.statista.com/statistics/186204/passengers-denied-boarding-by-us-air-carriers-since-1990/
US Department of Transportation. (2019). Number of passengers denied boarding* by the largest U.S. air carriers** from 1990 to 2018 (in 1,000s). Statista. Statista Inc.. Accessed: February 20, 2020. https://www.statista.com/statistics/186204/passengers-denied-boarding-by-us-air-carriers-since-1990/
US Department of Transportation. "Number of Passengers Denied Boarding* by The Largest U.S. Air Carriers** from 1990 to 2018 (in 1,000s)." Statista, Statista Inc., 13 Mar 2019, https://www.statista.com/statistics/186204/passengers-denied-boarding-by-us-air-carriers-since-1990/
US Department of Transportation, Number of passengers denied boarding* by the largest U.S. air carriers** from 1990 to 2018 (in 1,000s) Statista, https://www.statista.com/statistics/186204/passengers-denied-boarding-by-us-air-carriers-since-1990/ (last visited February 20, 2020)
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