Passengers denied boarding by U.S. air carriers 2021

This graph illustrates the number of passengers denied boarding by the largest U.S. air carriers from 1990 to 2021. In 2021, almost 183,000 passengers were denied boarding by the largest U.S. air carriers.

Number of passengers denied boarding* by the largest U.S. air carriers** from 1990 to 2021 (in 1,000s)

Characteristic	Number of passengers denied boarding in thousands
2021	183
2020	81
2019	527
2018	381
2017	365
2016	470
2015	531
2014	467
2013	494
2012	598
2011	626
2010	746
2009	719
2008	684
2007	685
2006	674
2005	597
2004	747
2003	769
2002	837
2001	900
2000	1,120
1995	842
1990	628

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Release date

February 2022

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Region

United States

Survey time period

1990 to 2021

Supplementary notes

* Number of passengers who hold confirmed reservations and are denied boarding ("bumped") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights.
** Data include nonstop scheduled service between points within the United States (including territories) by U.S. air carriers with at least one percent of the total domestic scheduled service passenger revenues and operate aircraft with a passenger capacity of 30 or more seats.
The values were rounded.

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