Smartphone users in Indonesia 2011-2022

The number of smartphone users in Indonesia was estimated to reach 81.87 million users in 2020. Currently, Indonesia is the fourth-largest smartphone market worldwide after China, India and the United States.

Telecommunication provider

In 2018, the subscriber count for telecommunications provider Telkomsel amounted to 163 million. In that year, Telkomsel had more subscribers than its rivals, Indosat and Hutchison. As of the fourth quarter of 2018, approximately 90.66 percent of Indonesian cities have access to the LTE (4G) mobile network. The number of Indonesians accessing the internet from their smartphones is expected to grow to 33 percent in 2020.

Mobile e-commerce in Indonesia

Indonesia is one of the most sought-after markets globally for e-commerce, with large local players and global heavyweights fighting for this enormous growing market. In 2017, about 20 million people were shopping online; this number was forecast to increase to 65 million by 2022. Primarily accessing the internet through mobile devices, it is estimated that more than half of all smartphone users in Indonesia purchase goods and services online. Besides their websites, most of the top e-commerce companies also have mobile applications allowing users to shop online through mobile devices.

Number of smartphone users in Indonesia from 2011 to 2022 (in millions)*

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Release date

July 2017



Survey time period

2011 to 2016

Special properties

Individuals of any age who own at least one smartphone and use the smartphone(s) at least once per month

Supplementary notes

* Forecast

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Statistics on "Smartphone market in Indonesia"

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