Costa Coffee is a British multinational coffeehouse brand, operating stores in 31 international locations as of 2018 and ranking as the biggest coffee shop chain in the UK. Costa is also a leading player in the European coffeehouse market, with the highest number of units in Europe in 2017.
Owned by leisure and hospitality company Whitbread, Costa generated total revenues of 1.3 billion British pounds in 2017/18. This was a significant contribution to Whitbread’s total revenues which were reported in the same year to be 3.3 billion British pounds.
The prominence of Costa in the UK is also reflected in the number of consumers using the chain, with Costa ranking first for usage in 2016 compared to other coffee shop and sandwich bar brands. Awareness of Costa as a coffee brand is also high according to Statista’s Hot Drinks survey.