Costa Coffee is a major British multinational coffee shop chain, ranking as the biggest coffeehouse chain in Europe. Over the years, Costa’s store numbers have dramatically increased, although presence is still highest in the UK, where Costa’s store count reached 2,422 in the fiscal year ending in 2018.
Despite Starbucks ranking below Costa in the UK market, within Europe the international coffeehouse giant still has the largest presence in Britain. In terms of favorite coffee shops, Caffè Nero tends to have a better reputation than both Starbucks and Costa among many UK consumers. There are however a number of other coffee shop and sandwich bars that users visit: In 2017, 10.6 million people used local coffee shops compared to over 19 million saying they used Costa.
Brits are keen coffee drinkers, with 79 percent of UK consumers drinking coffee seven days a week. When asked where they usually drink coffee, 90 percent of consumers said at home, compared to 41 percent in a café and 26 percent in a coffee bar. According to one study, 5.3 million people visit coffee shops and sandwich bars once a week to drink.