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Favorite sandwich chains of U.S. consumers as of May 2019

Wawa, a gas-station chain and quick-stop hub for sandwiches, received a Composite Loyalty Score of 64 percent, ranking it as the U.S. consumer’s favorite sandwich chain in 2018. It was closely followed by Firehouse Subs, which achieved a Composite Loyalty Score of 62 percent. Global quick-service chain Subway only ranked eighth with a score of 45 percent in the same year.

Wawa vs. Subway

Wawa undoubtedly enjoys great popularity among U.S. consumers, but it still has strong competitors in large sandwich restaurant chains such as Subway, Arby’s and Jimmy John’s Gourmet Sandwiches. In 2018, Subway was the sandwich chain with the highest U.S. systemwide sales accounting for over 10 billion U.S. dollars. This figure may come as no surprise given that Subway has a large number of restaurants across the United States. Comparatively, Wawa only accounted for 790 locations across the country that year.

What’s they key to a good sandwich?

In 2019, a survey conducted by Technomic found that the majority of respondents, 66 percent to be precise, believed fresh ingredients to be the most important attribute they consider when buying a sandwich in the United States.

Favorite sandwich chains of consumers in the United States as of May 2019

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Release date

July 2019


United States

Survey time period

May 2019

Number of respondents

approximately 7,700

Age group

18-65 years and older

Supplementary notes

*The Composite Loyalty Score was calculated by averaging consumer satisfaction ratings of their most recent dining experience and their likelihood to recommend that brand.

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Statistics on "Restaurant industry in the U.S."

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