- Transportation & Logistics›
- Aviation›
Airline passenger complaint rate in the United Kingdom (UK) 2013-2016
Airline passenger complaint rate in the United Kingdom (UK) 2013-2016
Number of complaints against leading UK airlines from 2013 to 2016, per million passengers
by N. Sönnichsen,
last edited
Jul 15, 2019
This statistic compares the rate of complaints against various airlines operating within the UK from 2013 to 2016*. The Irish flag carrier, Aer Lingus, recorded the lowest number of complaints per million passengers during 2016, with 18.7 complaints per million passengers.
Number of complaints against leading UK airlines from 2013 to 2016, per million passengers
Loading statistic...
Expand statistic
| Airline | 2013 | 2014 | 2015* | 2016* |
|---|---|---|---|---|
| Easyjet | 39.8 | 42.9 | 36.6 | 54.4 |
| British Airways | 49.3 | 67.3 | 46.1 | 37.3 |
| Ryanair | 37.2 | 31.9 | 36.9 | 34.7 |
| Flybe | 62 | 58.3 | 68.1 | 24 |
| Thomson Airways | 424.7 | 299.3 | 227.2 | 135.9 |
| Aer Lingus | 38.9 | 57 | 34.8 | 18.7 |
| Virgin Atlantic | 196.7 | 81.9 | 52 | 53.9 |
| Emirates | 117.5 | 113.9 | 116.9 | 90.9 |
| Wizz Air | 90.4 | 90.8 | 80.9 | 51.9 |
| Jet2.Com | 210.7 | 94.2 | 95.4 | 42.6 |
| Monarch Airlines | 520.6 | 189.4 | 112.8 | 77.7 |
| Airline | 2013 | 2014 | 2015* | 2016* |
|---|---|---|---|---|
| Easyjet | 39.8 | 42.9 | 36.6 | 54.4 |
| British Airways | 49.3 | 67.3 | 46.1 | 37.3 |
| Ryanair | 37.2 | 31.9 | 36.9 | 34.7 |
| Flybe | 62 | 58.3 | 68.1 | 24 |
| Thomson Airways | 424.7 | 299.3 | 227.2 | 135.9 |
| Aer Lingus | 38.9 | 57 | 34.8 | 18.7 |
| Virgin Atlantic | 196.7 | 81.9 | 52 | 53.9 |
| Emirates | 117.5 | 113.9 | 116.9 | 90.9 |
| Wizz Air | 90.4 | 90.8 | 80.9 | 51.9 |
| Jet2.Com | 210.7 | 94.2 | 95.4 | 42.6 |
| Monarch Airlines | 520.6 | 189.4 | 112.8 | 77.7 |
© Statista 2019
About this statistic
Source: Civil Aviation Authority (UK)
Download
Settings
Share
Download started
Please be patient - this may take a moment
Please be patient - this may take a moment
Description
Source
More information
by N. Sönnichsen,
last edited
Jul 15, 2019
This statistic compares the rate of complaints against various airlines operating within the UK from 2013 to 2016*. The Irish flag carrier, Aer Lingus, recorded the lowest number of complaints per million passengers during 2016, with 18.7 complaints per million passengers.
- Source
- Civil Aviation Authority (UK)
- Show further sources information
- Show publisher information
- Release date
- October 2017
- Region
- United Kingdom
- Survey time period
- 2013 to 2016*
- Supplementary notes
- * Year to end of September.
Source
- Source
- Civil Aviation Authority (UK)
- Show further sources information
- Show publisher information
- Release date
- October 2017
More information
- Region
- United Kingdom
- Survey time period
- 2013 to 2016*
- Supplementary notes
- * Year to end of September.
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
Premium Account
Your perfect start with Statista
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$49 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Prices do not include sales tax.
Leading companies trust Statista:
I think of Statista as Google for researchers. Statista provides you with the information you search for right away.Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation
Statistics on "Lufthansa in Germany"
- Overview
The most important statistics
- Estimated annual growth rates for passenger air traffic from 2019 to 2038, by region*Air traffic - passenger growth rates forecast 2019-2038
- The leading airlines worldwide in 2019, ranked by brand value (in million U.S. dollars)The leading airlines ranked by brand value 2019
- Leading airlines in Europe 2017, by number of passengers (in millions)Leading airlines in Europe 2017, by passenger number
- Leading airlines in Germany in June 2019, based on the number of departuresLeading airlines in Germany in June 2019, based on departures
- Number of passengers transported by Lufthansa from 2008 to 2018 (in millions)Lufthansa's passenger traffic 2008-2018
- Number of aircraft in the Lufthansa German Airlines fleet in 2017, by typeNumber of aircraft in the Lufthansa German Airlines fleet in 2017, by type
- Financial indicators
The most important statistics
- Key figures for Lufthansa in 2017 and 2018Operational figures for Lufthansa 2017-2018
- Revenue of Lufthansa AG from FY 2004 to FY 2018 (in million euros)Lufthansa AG - revenue 2004-2018
- Operating profit of the Lufthansa AG from FY 2004 to FY 2018 (in million euros)Lufthansa AG - operating result 2004-2018
- Share of Lufthansa AG's traffic revenue by world region in 2018Lufthansa AG - traffic revenue by region 2018
- Lufthansa AG'sl revenue in FY 2018, by segment (in billion euros)Lufthansa AG - revenue by segment 2018
- Additional turnover achieved in the Lufthansa Group in 2017Lufthansa Group additional turnover achieved 2017
- Lufthansa operating margin from 2009 to 2018Lufthansa operating margin 2009-2018
- Fuel expenditure of Lufthansa Group from 2007 to 2018 (in million euros) Fuel expenditure of Lufthansa Group 2007-2018
- Business areas
The most important statistics
- Number of passengers of the Lufthansa Group from 2007 to 2017 (in millions)Number of passengers of the Lufthansa Group 2007-2017
- Number of passengers of Lufthansa German Airlines from June 2017 to June 2018 (in 1,000s)Monthly number of passengers of Lufthansa German Airlines 2017-2018
- Number of passengers of the point-to-point airlines (Eurowings and Brussels Airlines) of Lufthansa Group from June 2018 to June 2019 (in 1,000s)Monthly number of passengers of Lufthansa Group's point-to-point airlines 2018-2019
- Offered and sold seat kilometers of the Lufthansa Group from May 2018 to May 2019 (in millions)Lufthansa seat kilometers offered and sold May 2018-May 2019
- Number of monthly flights by Lufthansa group from May 2016 to May 2019Number of monthly flights by Lufthansa group 2016-2019
- Revenue of Lufthansa's Passenger Airline Group segment from FY 2008 to FY 2018 (in million euros)Lufthansa AG - revenue of passenger airline group 2008-2018
- Sales in the passenger segment of Lufthansa from 2015 to 2018, by group brand (in billion euros)Lufthansa passenger segment sales in 2015-2018
- Lufthansa AG's operating profit from passenger carriage 2007 to 2014 (in million euros)Lufthansa AG - operating profit from passenger carriage 2014
- Other
The most important statistics
- Distribution of frequency of traveling with Lufthansa in Germany from 2015 to 2018 (in millions)Frequency of traveling with Lufthansa in Germany 2015-2018
- Stock market value of Lufthansa from 2008 to 2018 (in euros)Stock market value of Lufthansa 2008-2018
- Shareholdings of the Lufthansa AG in 2018, by nationality of holders Shareholder structure of Lufthansa AG 2018, by nationality
- Number of employees of the Lufthansa AG from 2004 to 2018Lufthansa AG - number of employees 2004-2018
- Distribution of Lufthansa employees by division in 2018Lufthansa - number of employees by company sector 2018
- Worldwide distribution of staff employed by the Lufthansa AG in 2018, by region or countryLufthansa AG - number of employees by region 2018
Discover Statista
Need help with using Statista for your research?
Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics
- Most child-friendly airlines according to eDreams reviews worldwide 2014
- Airlines with the best VIP lounges according to eDreams reviews worldwide 2015
- Most comfortable airlines according to eDreams reviews worldwide 2015
- Airlines with the best entertainment according to eDreams reviews worldwide 2015
- Leading airlines in luggage handling according to eDreams reviews worldwide 2014
- Leading airlines in the U.S. in 2015, by domestic scheduled enplanements
- Leading airlines in U.S. - change in domestic enplanements 2011-2013
- Fuel efficiency of prominent transatlantic airlines by airline 2017
- CO2 emissions of air passenger transport by route 2018
- Passenger capacity between Europe and the United States 2007-2017
- Fuel costs of airlines worldwide 2016
- Airline ancillary purchases: incidence and timing 2011
- Main airlines used for travel to Gran Canaria 2018, by passenger number
- New airline services launched by country 2018
- International passengers carried by Indian private airlines 2009-2018
- South Korea - airline flown in the last 12 months 2016
- Worldwide air passenger traffic by region 2018
- Perception of airline experiences 2011, by household income
- Europe: market cap of leading chemical companies 2019
Studies
- Lufthansa in Germany
- Regional airlines in the United States
- British Airways
- EasyJet
- Air France KLM
- Airline companies in the United Kingdom
- Air transportation in Mexico
- The Passenger IT Trends Survey 2019
- Virgin Atlantic annual report 2017
- Airline & Airport IT Trends Survey 2018
- Atlas Air Worldwide Holdings - Annual Report 2018 on Form 10-K
- Passenger experience at U.S. airports (Statista Survey)
- European Airports
- Global Passenger Survey 2018
- Atlas Air Worldwide Holdings - Annual Report 2017 on Form 10-K
Statistics on "Lufthansa in Germany"
- Air traffic - passenger growth rates forecast 2019-2038
- The leading airlines ranked by brand value 2019
- Leading airlines in Europe 2017, by passenger number
- Leading airlines in Germany in June 2019, based on departures
- Lufthansa's passenger traffic 2008-2018
- Number of aircraft in the Lufthansa German Airlines fleet in 2017, by type
- Operational figures for Lufthansa 2017-2018
- Lufthansa AG - revenue 2004-2018
- Lufthansa AG - operating result 2004-2018
- Lufthansa AG - traffic revenue by region 2018
- Lufthansa AG - revenue by segment 2018
- Lufthansa Group additional turnover achieved 2017
- Lufthansa operating margin 2009-2018
- Fuel expenditure of Lufthansa Group 2007-2018
- Fee expenditure in Lufthansa Group 2007-2018
- Personnel expenditure of Lufthansa Group 2007-2018
- Number of passengers of the Lufthansa Group 2007-2017
- Monthly number of passengers of Lufthansa German Airlines 2017-2018
- Monthly number of passengers of Lufthansa Group's point-to-point airlines 2018-2019
- Lufthansa seat kilometers offered and sold May 2018-May 2019
- Number of monthly flights by Lufthansa group 2016-2019
- Lufthansa AG - revenue of passenger airline group 2008-2018
- Lufthansa passenger segment sales in 2015-2018
- Lufthansa AG - operating profit from passenger carriage 2014
- Lufthansa Logistics' revenue 2007-2018
- Lufthansa - operating result in the logistics sector 2007-2014
- Lufthansa Technik - revenue 2007-2018
- Lufthansa Technik - operating profit 2014
- Lufthansa Catering - revenue 2007-2018
- Frequency of traveling with Lufthansa in Germany 2015-2018
- Stock market value of Lufthansa 2008-2018
- Shareholder structure of Lufthansa AG 2018, by nationality
- Lufthansa AG - number of employees 2004-2018
- Lufthansa - number of employees by company sector 2018
- Lufthansa AG - number of employees by region 2018
- Most child-friendly airlines according to eDreams reviews worldwide 2014
- Airlines with the best VIP lounges according to eDreams reviews worldwide 2015
- Most comfortable airlines according to eDreams reviews worldwide 2015
- Airlines with the best entertainment according to eDreams reviews worldwide 2015
- Leading airlines in luggage handling according to eDreams reviews worldwide 2014
- Leading airlines in the U.S. in 2015, by domestic scheduled enplanements
- Leading airlines in U.S. - change in domestic enplanements 2011-2013
- Fuel efficiency of prominent transatlantic airlines by airline 2017
- CO2 emissions of air passenger transport by route 2018
- Passenger capacity between Europe and the United States 2007-2017
- Fuel costs of airlines worldwide 2016
- Airline ancillary purchases: incidence and timing 2011
- Main airlines used for travel to Gran Canaria 2018, by passenger number
- New airline services launched by country 2018
- International passengers carried by Indian private airlines 2009-2018
- South Korea - airline flown in the last 12 months 2016
- Worldwide air passenger traffic by region 2018
- Perception of airline experiences 2011, by household income
- Europe: market cap of leading chemical companies 2019
Statista Accounts:
Access All Statistics. Starting from $588 / Year
Related topics
About Statista
Statista offers dossiers and reports on over 170 industries. With Statista you are always able to make informed decisions and boost your work efficiency.
Internet & Telecommunications
- Social Media
- E-Commerce
- Online Video & Entertainment
- Advertising & Marketing
Consumer Goods & FMCG
- Alcoholic Beverages
- Cleaning Products
- Cosmetics & Personal Care
- Food & Nutrition
Retail & Trade
- Health & Hygiene
- International Trade
- Shopping Behavior
- Sports & Leisure
Travel, Tourism & Hospitality
- Business Travel
- Leisure Travel
- Accomodation
- Restaurants
Society
- Demographics
- Economy
- Education & Science
- Politics & Government
Transportation & Logistics
- Aviation
- Rail Transport
- Vehicles & Road Traffic
- Water Transport
Please log in to access our additional functions
Register in seconds and access exclusive features.
Basic Account
|
Instant Access
Premium Account
| ||
|---|---|---|---|
Our services
Click the question mark for further information | Free |
$49 per month*
| |
| Basic statistics | |||
| Premium statistics | |||
|
Graph download
| |||
| Download PDF | |||
|
Excel download
| |||
| Register | Purchase now | ||
*Duration: 12 months, billed annually, single license
Yes, let me download!
...and make my research life easier.
Exclusive Corporate feature
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.