Barriers to digital wallet adoption in the United States 2019

As of May 2019, 65 percent of smartphone owners in the United States were still reluctant to try out mobile wallets due to security reasons. Not knowing where mobile wallets were accepted was another common barrier to adoption.

Barriers to digital wallet adoption according to smartphone users in the United States as of May 2019

Share of respondents
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Sources

Release date

September 2019

Region

United States

Survey time period

May 2019

Number of respondents

1,000 respondents

Age group

21 to 74 years

Method of interview

Online panel

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Statistics on "Mobile payment usage in the United States"

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