Mobile payments in the United States - Statistics & Facts
Statistics and facts about mobile payments in the United States
Mobile payments refer to payment services performed from or via a mobile device. Such payments are also routinely referred to as mobile money, mobile money transfer or mobile wallet and present themselves as an alternative to cash, cheque or credit card payments. A growing phenomenon in developed markets, mobile payments have been especially successful in developing markets where previously underbanked consumers have been able to take advantage of new mobile infrastructures to improve their financial standings. In the United States, remote payments are projected to double in volume in only five years. Furthermore, use of non-traditional paying methods for goods and services is not only dependent on the geographical location of the payee, but also on variables such as age, education and economical background. In the United States, the typical user of mobile paying methods is between 30 and 44 years old , is college-educated and has an above-average yearly salary .
The four primary models for mobile payments are premium SMS, direct mobile billing, web based payments (including apps) and contactless NFC. In the United States, the majority of mobile payments were still connected to debit or credit card usage. Only 15.4 percent of mobile payment users utilized designated online wallets such as PayPal or Google Wallet and only 4.2 percent used carrier billing. One of the most popular uses of mobile payment services is making online purchases , followed by paying bills through a mobile browser or application. According to a survey, another attractive feature of mobile payment technologies for consumers in the United States would be the ability to use one’s phone to stop unauthorized payment transactions .
As the awareness regarding digital payment methods, such as the mobile wallet, grows from year to year, so does the tendency to use such methods for daily routine transactions. As of 2015, some 40 percent of responding smartphone payment users used their device to pay for food or drinks at quick service restaurants. The American coffee shop chain Starbucks alone has witnessed an almost twofold increase in weekly mobile app payments in the space of only one year.
As of 2015, scanning a barcode or QR code was the most widely-used method of paying for purchases among consumers in the United States, while the leading mobile payment platform accepted by North American retailers that same year was PayPal.
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- PayPal: active registered user accounts 2010-2016PayPal: active registered user accounts 2010-2016
Number of PayPal's total active registered user accounts from 1st quarter 2010 to 4th quarter 2016 (in millions)
- U.S. mobile wallet service user satisfaction 2015U.S. mobile wallet service user satisfaction 2015
Smartphone user satisfaction with selected mobile wallet services in the United States as of April 2015
- U.S. consumer interest in mobile payment activities 2016U.S. consumer interest in mobile payment activities 2016
Share of consumers in the United States who are interested in selected mobile payment services and activities in 2016
- Familiarity with mobile payment methods U.S. 2016+Familiarity with mobile payment methods U.S. 2016
Familiarity with mobile payment methods in the United States in 2016
- Trustworthiness of payment system providers U.S. 2016+Trustworthiness of payment system providers U.S. 2016
Trustworthiness of payment system providers in the United States in 2016
- U.S. mobile wallet usage frequency 2016, by type of store+U.S. mobile wallet usage frequency 2016, by type of store
Frequency of mobile wallet service usage in the United States as of 2nd quarter 2016, by type of store
- Affluent Americans: share who used mobile payment/wallet apps 2015-2016+Affluent Americans: share who used mobile payment/wallet apps 2015-2016
Share of affluent household members in the United States who used mobile payment/wallet apps on their smartphone, tablet or other wireless device 2015 to 2016
- U.S. SMBs: mobile payment methods accepted 2016U.S. SMBs: mobile payment methods accepted 2016
Most popular types of mobile payments accepted by SMBs in the United States as of 3rd quarter 2016
- IT devices total worldwide spending 2014-2021IT devices total worldwide spending 2014-2021
- News reach in the U.S. 2017, by sourceNews reach in the U.S. 2017, by source
- Mobile operating systems: market share in the United Kingdom (UK) 2010-2017Mobile operating systems: market share in the United Kingdom (UK) 2010-2017
- Most popular Apple App Store categories 2017Most popular Apple App Store categories 2017
- Internet usage time in the United States 2010-2016Internet usage time in the United States 2010-2016