Ease of providing energy meter readings in the United Kingdom (UK) in 2014

How easy did you find providing energy meter readings?*

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Release date

May 2014

Region

United Kingdom

Survey time period

February 21 to March 3 2014

Number of respondents

1,323 respondents

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

*The original survey question was worded as follows: "On a scale of 0-10 where 0 means it is extremely difficult and 10 means it is extremely easy, how easy or difficult do you find it dealing with [named energy supplier] to...?(%)"
Base included all those responsible for paying energy bills who had mains electricity, knew their electricity supplier or, in the case of absense of an electricity supplier or if they did not know who their electricity supplier was, those who had mains gas and knew who their gas supplier was.

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