
Revenue of EAS market in India 2019-2021, by segment
The enterprise application software (EAS) market in India was forecasted to decline by less than two percent in 2020. This was due to the recession caused by the coronavirus (COVID-19) pandemic. The customer experience and relationship management segment and content service segment were expected to grow to 631 million U.S. dollars and 223 million U.S. dollars respectively, despite the slowdown.