As of March 2022, Southwest Airlines was ranked first, according to a customer satisfaction index in Canada and the U.S., on long-haul flights in economy/basic economy class, with a score of 849. JetBlue and Delta ranked second and third, with a score of 828 and 813, respectively.
North American airline satisfaction index scores on economy/basic economy flights as of March 2022
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Other statistics that may interest you American Airlines
Overview
7
- Premium Statistic U.S. airline industry - passenger revenue 2009-2022
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- Premium Statistic Leading airlines in North America based on passenger numbers 2022
- Premium Statistic U.S. airlines by rate of customer complaints 2022
- Premium Statistic Airline satisfaction on economy/basic economy flights in North America 2022
Financials
5
- Premium Statistic American Airlines Group - operating revenue 2009-2022
- Premium Statistic American Airlines' operating expenses 2010-2022
- Premium Statistic American Airlines Group - net income/loss 2009-2022
- Premium Statistic American Airlines Group - total assets 2010-2022
- Premium Statistic American Airlines Group - employees 2012-2022
Segments
5
- Premium Statistic Operating revenue by segment - American Airlines 2022
- Premium Statistic Passenger revenue by region - American Airlines 2022
- Premium Statistic American Airlines - passenger enplanements 2014-2022
- Premium Statistic American Airlines Group - revenue passenger miles 2012-2022
- Premium Statistic Available seat miles - American Airlines Group 2012-2022
Competitors
6
- Premium Statistic Delta Air Lines - operating revenue 2008-2022
- Basic Statistic Delta Air Lines: revenue passenger miles 2008-2022
- Premium Statistic Revenue of Southwest Airlines 2010-2022
- Premium Statistic Southwest Airlines - revenue passengers 2011-2022
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- Premium Statistic Number of revenue passengers of United Airlines 2014-2022
Special focus - sustainability
5
- Premium Statistic Aviation industry: main purchasers of SAF 2023
- Premium Statistic Expected SAF required to reach Net Zero in the aviation industry by 2050
- Premium Statistic American Airlines: total emissions 2020-2022
- Premium Statistic American Airlines: total emissions by source 2022
- Premium Statistic American Airlines: fuel consumption by type 2020-2022
Further related statistics
19
- Wi-Fi availability on long-haul airlines globally by available seat miles 2017
- Global aviation industry: top long-haul, low-cost traffic flows 2017
- Leading airlines for economy long-haul flights in the Americas 2015
- Leading airlines for economy long-haul flights in Europe 2015
- Leading airlines for economy long-haul flights in Asia Pacific 2015
- Leading airlines for premium economy long-haul flights worldwide 2015
- Americans who travel by air by bookings with airlines 2017
- OceanAir: net revenue2015-2019
- Americans who travel by air by considered airlines for bookings 2017
- Airlines with the best entertainment according to eDreams reviews worldwide 2015
- EBITDA of WOW air 2015-2016
- U.S. domestic airlines - net income 2006-2020
- U.S. airlines - operating revenue per available seat mile 2010
- Selected U.S. airlines' year-on-year sales growth Q2 2014
- Overall quality of life satisfaction in Poland 2013-2021
- Best rated rural travel regions in Spain 2021
- Level of satisfaction with medical care in general Japan 2020
- Reasons to complain about the natural gas operator services Spain 2017-2019
- Level of satisfaction about households housings in France 2017
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Statistics
- Wi-Fi availability on long-haul airlines globally by available seat miles 2017
- Global aviation industry: top long-haul, low-cost traffic flows 2017
- Leading airlines for economy long-haul flights in the Americas 2015
- Leading airlines for economy long-haul flights in Europe 2015
- Leading airlines for economy long-haul flights in Asia Pacific 2015
- Leading airlines for premium economy long-haul flights worldwide 2015
- Americans who travel by air by bookings with airlines 2017
- OceanAir: net revenue2015-2019
- Americans who travel by air by considered airlines for bookings 2017
- Airlines with the best entertainment according to eDreams reviews worldwide 2015
- EBITDA of WOW air 2015-2016
- U.S. domestic airlines - net income 2006-2020
- U.S. airlines - operating revenue per available seat mile 2010
- Selected U.S. airlines' year-on-year sales growth Q2 2014
- Overall quality of life satisfaction in Poland 2013-2021
- Best rated rural travel regions in Spain 2021
- Level of satisfaction with medical care in general Japan 2020
- Reasons to complain about the natural gas operator services Spain 2017-2019
- Level of satisfaction about households housings in France 2017
J.D. Power. (May 31, 2022). North American airline satisfaction index scores on economy/basic economy flights as of March 2022 [Graph]. In Statista. Retrieved September 27, 2023, from https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/
J.D. Power. "North American airline satisfaction index scores on economy/basic economy flights as of March 2022." Chart. May 31, 2022. Statista. Accessed September 27, 2023. https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/
J.D. Power. (2022). North American airline satisfaction index scores on economy/basic economy flights as of March 2022. Statista. Statista Inc.. Accessed: September 27, 2023. https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/
J.D. Power. "North American Airline Satisfaction Index Scores on Economy/Basic Economy Flights as of March 2022." Statista, Statista Inc., 31 May 2022, https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/
J.D. Power, North American airline satisfaction index scores on economy/basic economy flights as of March 2022 Statista, https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/ (last visited September 27, 2023)
North American airline satisfaction index scores on economy/basic economy flights as of March 2022 [Graph], J.D. Power, May 31, 2022. [Online]. Available: https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/