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Airline satisfaction - traditional airlines in North America 2018
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Airline satisfaction - traditional airlines in North America 2018
North American airline satisfaction index scores within the traditional segment as of March 2018*
This statistic displays customers' satisfaction with airlines in North America as of March 2018. Within the traditional airline segment, Alaska Airlines was ranked first, with a satisfaction index score of 775.
North American airline satisfaction index scores within the traditional segment as of March 2018*
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Description
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More information
This statistic displays customers' satisfaction with airlines in North America as of March 2018. Within the traditional airline segment, Alaska Airlines was ranked first, with a satisfaction index score of 775.
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- Release date
- May 2018
- Region
- North America
- Survey time period
- April 2017 and March 2018
- Supplementary notes
-
* The index score is based on responses from 11,508 passengers who flew on a major North American airline between March 2017 and March 2018. The study was fielded between April 2017 and March 2018.
Index scores are based on a 1,000-point scale.
Source
- Show sources information
- Show publisher information
- Release date
- May 2018
More information
- Region
- North America
- Survey time period
- April 2017 and March 2018
- Supplementary notes
-
* The index score is based on responses from 11,508 passengers who flew on a major North American airline between March 2017 and March 2018. The study was fielded between April 2017 and March 2018.
Index scores are based on a 1,000-point scale.
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