This statistic displays customers' satisfaction with airlines in North America as of March 2019. Within the traditional airline segment, Alaska Airlines was ranked first, with a satisfaction index score of 801.
North American airline satisfaction index scores within the traditional segment as of March 2019*
* The index score is based on responses from 5,966 passengers who flew on a major North American airline between March 2018 and March 2019. The study was fielded between April 2018 and March 2019.
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J.D. Power. (May 29, 2019). North American airline satisfaction index scores within the traditional segment as of March 2019* [Graph]. In Statista. Retrieved March 29, 2020, from https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/
J.D. Power. "North American airline satisfaction index scores within the traditional segment as of March 2019*." Chart. May 29, 2019. Statista. Accessed March 29, 2020. https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/
J.D. Power. (2019). North American airline satisfaction index scores within the traditional segment as of March 2019*. Statista. Statista Inc.. Accessed: March 29, 2020. https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/
J.D. Power. "North American Airline Satisfaction Index Scores within The Traditional Segment as of March 2019*." Statista, Statista Inc., 29 May 2019, https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/
J.D. Power, North American airline satisfaction index scores within the traditional segment as of March 2019* Statista, https://www.statista.com/statistics/321682/customer-satisfaction-with-traditional-airlines-in-north-america/ (last visited March 29, 2020)
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