American Airlines Group - employees 2012-2019

American Airlines had 133,700 employees in its 2019 fiscal year.

American Airlines Group

American Airlines is one of the leading airlines in the United States. With its headquarters in Fort Worth, Texas, it is the largest airline in the world in respect to its fleet size, revenue, passengers carried, and number of destinations. In 2019, about 215.18 million passengers boarded an American Airline airplane. Their passenger travel segment generated almost 38.83 billion U.S. dollars in revenue in that year. Regionally, most of their revenue came from their domestic flights, with over 30 billion U.S. dollars in revenue.

U.S. passenger airlines

Due to the large geographic size of the United States, flying is one of the most common forms of transportation. In 2018, over 888 million passengers were carried domestically or internationally by a U.S. airline. Customer satisfaction is an important part in the airline business. For a business to succeed, they must have high customer satisfaction. The American Customer Satisfaction Index determines on a scale of 0 to 100 how happy customers are based on the quality of goods and services purchased in the United States. In 2019, American Airlines received a score of 73. Alaska Airlines had the highest score out of all major airlines, with a score of 80.

Number of American Airlines Group employees from FY 2012 to FY 2019

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Source

Release date

February 2020

Region

Worldwide

Survey time period

FY 2012 to FY 2019

Special properties

fiscal year ends December 31.

Supplementary notes

Employees are full-time equivalent employees at end of period.
Figures prior to FY 2018 were taken from previous reports

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Statistics on "American Airlines"

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