Preferred communication method with bank/building societies in the UK 2013

What is your preferred method of contacting your bank/building society?

by Statista Research Department, last edited Jul 30, 2013
Preferred communication method with bank/building societies in the UK 2013 This statistic shows the methods consumers prefer to use to contact their bank/building society in the United Kingdom in 2013. According to the survey, 40 percent of respondent prefer telephone contact, while 21 percent prefer face to face communication.
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What is your preferred method of contacting your bank/building society?

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Share of respondents
Telephone40%
E-mail32%
Face to face21%
Letter5%
Instant chat/messenger2%
SMS0%
Social media0%
Share of respondents
Telephone40%
E-mail32%
Face to face21%
Letter5%
Instant chat/messenger2%
SMS0%
Social media0%
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by Statista Research Department, last edited Jul 30, 2013
This statistic shows the methods consumers prefer to use to contact their bank/building society in the United Kingdom in 2013. According to the survey, 40 percent of respondent prefer telephone contact, while 21 percent prefer face to face communication.
Show more
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