In the second half of 2022, E.ON had the highest share of resolved complaints within one work day among of the largest energy suppliers in Great Britain. This value increased from a low of 54 percent at the end of 2021 to almost 80 percent in the third quarter of 2022. By comparison, Scottish Power and EDF Energy were able to resolve less than 60 percent of complaints within one work day in the period under consideration.
Share of quarterly complaints resolved by large energy companies in Great Britain by the end of the next working day from 1st quarter 2021 to 3rd quarter 2022
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Statistics on EDF Energy
Overview
4
- Premium Statistic Market share of Big Six domestic electricity suppliers in GB Q1 2010 -Q3 2022
- Premium Statistic Wholesale electricity generation market share in Great Britain 2021, by company
- Premium Statistic Aggregate profits of large energy firms in Great Britain 2009-2020
- Premium Statistic Profit margin of large energy suppliers in Great Britain 2009-2020
Financials
7
- Premium Statistic EDF Group's revenue 2007-2022
- Basic Statistic EDF Group's sales 2022, by region and segment
- Premium Statistic EDF Group's net income 2007-2022
- Premium Statistic EDF Energy's power generation revenue in the UK 2010-2021, by source
- Premium Statistic EDF Energy's energy generation profits in Great Britain 2009-2021
- Premium Statistic Domestic energy supply profits of EDF Energy in Great Britain 2009-2021
- Premium Statistic EDF Energy's non-domestic energy supply profits 2009-2020
Operations
5
- Premium Statistic EDF Energy: fuel mix in the United Kingdom 2021
- Premium Statistic EDF Energy: installed capacity in the United Kingdom 2021, by source
- Premium Statistic EDF Energy: electricity generation in the United Kingdom 2015-2021
- Premium Statistic Zero-carbon electricity generation in the United Kingdom 2020, by company
- Premium Statistic EDF Group's employment figures 2010-2021
Customer satisfaction
3
Competitors
5
Further related statistics
13
- Utility Warehouse complaint resolutions within eight weeks in Great Britain 2014-2020
- Utility Warehouse complaints resolved by end of next working day in the UK 2014-2018
- Resolution of complaints by Utilita in the UK by end of next working day 2014-2019
- Resolution of complaints by Bulb by end of next working day Great Britain 2017-2018
- Energy industry related companies: lobbying expenses 2008-2010
- Italy: pilot projects for digital solutions in energy 2010-2014, by investment value
- Opinions on solving energy problems in Great Britain 2014
- Largest energy companies in Denmark 2022, by revenue
- Largest energy companies in Denmark 2022, by employees
- Largest energy companies in Sweden 2022, by employees
- RWE npower: EBIT and EBITDA from electricity generation in the UK 2010-2018
- Largest electricity companies in Latin America 2020, by revenue
- Italy: distribution of complaints related to tourist services summer 2017
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Statistics
- Utility Warehouse complaint resolutions within eight weeks in Great Britain 2014-2020
- Utility Warehouse complaints resolved by end of next working day in the UK 2014-2018
- Resolution of complaints by Utilita in the UK by end of next working day 2014-2019
- Resolution of complaints by Bulb by end of next working day Great Britain 2017-2018
- Energy industry related companies: lobbying expenses 2008-2010
- Italy: pilot projects for digital solutions in energy 2010-2014, by investment value
- Opinions on solving energy problems in Great Britain 2014
- Largest energy companies in Denmark 2022, by revenue
- Largest energy companies in Denmark 2022, by employees
- Largest energy companies in Sweden 2022, by employees
- RWE npower: EBIT and EBITDA from electricity generation in the UK 2010-2018
- Largest electricity companies in Latin America 2020, by revenue
- Italy: distribution of complaints related to tourist services summer 2017
Topics

Ofgem. (November 1, 2022). Share of quarterly complaints resolved by large energy companies in Great Britain by the end of the next working day from 1st quarter 2021 to 3rd quarter 2022 [Graph]. In Statista. Retrieved March 26, 2023, from https://www.statista.com/statistics/429362/big-six-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. "Share of quarterly complaints resolved by large energy companies in Great Britain by the end of the next working day from 1st quarter 2021 to 3rd quarter 2022." Chart. November 1, 2022. Statista. Accessed March 26, 2023. https://www.statista.com/statistics/429362/big-six-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. (2022). Share of quarterly complaints resolved by large energy companies in Great Britain by the end of the next working day from 1st quarter 2021 to 3rd quarter 2022. Statista. Statista Inc.. Accessed: March 26, 2023. https://www.statista.com/statistics/429362/big-six-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. "Share of Quarterly Complaints Resolved by Large Energy Companies in Great Britain by The End of The next Working Day from 1st Quarter 2021 to 3rd Quarter 2022." Statista, Statista Inc., 1 Nov 2022, https://www.statista.com/statistics/429362/big-six-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem, Share of quarterly complaints resolved by large energy companies in Great Britain by the end of the next working day from 1st quarter 2021 to 3rd quarter 2022 Statista, https://www.statista.com/statistics/429362/big-six-complaints-resolved-by-end-of-next-working-day-uk/ (last visited March 26, 2023)
Share of quarterly complaints resolved by large energy companies in Great Britain by the end of the next working day from 1st quarter 2021 to 3rd quarter 2022 [Graph], Ofgem, November 1, 2022. [Online]. Available: https://www.statista.com/statistics/429362/big-six-complaints-resolved-by-end-of-next-working-day-uk/