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Complaints received by large utilities in Great Britain 2013-2020, by company

Quarterly number of complaints received per 100,000 customers by large energy suppliers in Great Britain from Q1 2013 to Q4 2020, by company

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Source

Release date

February 2021

Region

United Kingdom (Great Britain)

Survey time period

Q1 2013 to Q4 2020

Supplementary notes

Energy suppliers in the United Kingdom are required to provide quarterly figures detailing the number of complaints they have received, as well as publishing the top five reasons for complaints.

* SSE's retail business was acquired by OVO in January 2020.

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