Canada: actions taken when given easy return policy online 2013

Actions taken if an online retailer offers a hassle free returns policy in Canada as of April 2013

Canada: actions taken when given easy return policy online 2013 This statistic shows the responses to a survey about return policies and online shoppers in Canada as of April 2013. During the reported period, 65 percent of online shoppers stated that they would shop more with a retailer if they had a hassle free online returns policy.
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Actions taken if an online retailer offers a hassle free returns policy in Canada as of April 2013

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Share of respondents
Shop more with that retailer65%
Recommend the retailer to a friend61%
Drop another retailer with a less easy returns process49%
Focus less on prices and more on their quality of service31%
Share of respondents
Shop more with that retailer65%
Recommend the retailer to a friend61%
Drop another retailer with a less easy returns process49%
Focus less on prices and more on their quality of service31%
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This statistic shows the responses to a survey about return policies and online shoppers in Canada as of April 2013. During the reported period, 65 percent of online shoppers stated that they would shop more with a retailer if they had a hassle free online returns policy.
Show more
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