Canada: actions taken when given easy return policy online 2013

This statistic shows the responses to a survey about return policies and online shoppers in Canada as of April 2013. During the reported period, 65 percent of online shoppers stated that they would shop more with a retailer if they had a hassle free online returns policy.

Actions taken if an online retailer offers a hassle free returns policy in Canada as of April 2013

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Sources

Release date

April 2013

Region

Canada

Survey time period

March and April 2013

Number of respondents

1,031 respondents

Special properties

Online shoppers who made at least 2 online purchases in a 3 month period

Supplementary notes

Based on 3 point scale
Statistic reflects top box selected

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