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North America digital business priorities 2017

Leading priorities for digital business according to retailers in North America in 2017

North America digital business priorities 2017

This statistic ranks the e-commerce priorities of retailers in North America regarding 2017. During the survey period, 54 percent of responding retailers listed mobile as one of their top digital business priorities.

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	Share of respondents
Mobile	54%
Marketing	46%
Site merchandising	42%
Omnichannel efforts	22%
Replatform	18%
Site overhaul/design	18%
Fulfillment/shipping	15%
International expansion	15%
Checkout overhaul	13%
Product development	8%
Customer service	4%
Marketplaces	3%
Organization	3%
Social	3%

	Share of respondents
Mobile	54%
Marketing	46%
Site merchandising	42%
Omnichannel efforts	22%
Replatform	18%
Site overhaul/design	18%
Fulfillment/shipping	15%
International expansion	15%
Checkout overhaul	13%
Product development	8%
Customer service	4%
Marketplaces	3%
Organization	3%
Social	3%

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This statistic ranks the e-commerce priorities of retailers in North America regarding 2017. During the survey period, 54 percent of responding retailers listed mobile as one of their top digital business priorities.

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Show sources information; Show publisher information
Release date: March 2017

Region: North America
Survey time period: October and November 2016
Number of respondents: 72 retailers
Supplementary notes: Original question: "What are your top three initiatives and priorities for your online (digital) business in 2017?”"
Top 3 choices

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