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McCallum Layton. (October 10, 2018). To what extent do you agree or disagree with the following statement: "I’m more likely to let a company know I’m dissatisfied if I can contact them through Twitter or Facebook than if I went to their customer service"? [Graph]. In Statista. Retrieved May 18, 2021, from https://www.statista.com/statistics/476243/consumers-likelihood-of-reporting-dissatisfaction-on-social-media-in-the-uk/
McCallum Layton. "To what extent do you agree or disagree with the following statement: "I’m more likely to let a company know I’m dissatisfied if I can contact them through Twitter or Facebook than if I went to their customer service"?." Chart. October 10, 2018. Statista. Accessed May 18, 2021. https://www.statista.com/statistics/476243/consumers-likelihood-of-reporting-dissatisfaction-on-social-media-in-the-uk/
McCallum Layton. (2018). To what extent do you agree or disagree with the following statement: "I’m more likely to let a company know I’m dissatisfied if I can contact them through Twitter or Facebook than if I went to their customer service"?. Statista. Statista Inc.. Accessed: May 18, 2021. https://www.statista.com/statistics/476243/consumers-likelihood-of-reporting-dissatisfaction-on-social-media-in-the-uk/
McCallum Layton. "To What Extent Do You Agree or Disagree with The following Statement: "I’m More Likely to Let a Company Know I’m Dissatisfied If I Can Contact Them through Twitter or Facebook than If I Went to Their Customer Service"?." Statista, Statista Inc., 10 Oct 2018, https://www.statista.com/statistics/476243/consumers-likelihood-of-reporting-dissatisfaction-on-social-media-in-the-uk/
McCallum Layton, To what extent do you agree or disagree with the following statement: "I’m more likely to let a company know I’m dissatisfied if I can contact them through Twitter or Facebook than if I went to their customer service"? Statista, https://www.statista.com/statistics/476243/consumers-likelihood-of-reporting-dissatisfaction-on-social-media-in-the-uk/ (last visited May 18, 2021)
