Satisfaction with smart meters among small businesses in Great Britain 2013

This statistic shows extents to which micro-business in Great Britain were satisfied with their smart meters in 2013. 30 percent of respondents had their expectations met completely, while 47 percent never had any expectations.

Levels to which smart meters met the expectations of micro-businesses in Great Britain 2013

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Release date

October 2013


United Kingdom (England, Scotland, Wales)

Survey time period

February to April 2013

Number of respondents

1,053 respondents

Method of interview

Telephone interview

Supplementary notes

Ofgem criteria state that one or more of the following criteria must apply for a business to be categorised as a micro-business:
- must consume gas or electricity at anything other than a domestic premises; or
- the business must have fewer than 10 full time employees (or equivalent) and an annual turnover of €2 million or less; or
- an annual consumption of electricity of not more than 55,000 kWh; or
- an annual consumption of gas of not more than 200,000 kWh.

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Statistics on "Smart meters in Great Britain"

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