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Time point in which consumers contacted webshops in Denmark in 2016

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Time point in which consumers contacted webshops in Denmark 2016 This survey shows the different time points when webshops were contacted by consumers in Denmark in 2016. 37 percent of consumers were in contact with a webshop before placing their purchase.
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This survey shows the different time points when webshops were contacted by consumers in Denmark in 2016. 37 percent of consumers were in contact with a webshop before placing their purchase.
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Release date
February 2017
Region
Denmark
Survey time period
2016
Number of respondents
14,855*
Age group
18 years and older
Special properties
* Survey is conducted on a monthly basis throughout the whole year with approximately 1,200 interviews each month
Method of interview
Online panel
Supplementary notes
Original survey question: "Har du været i kontakt med internetbutikken i forbindelse med dit køb? / Have you been in contact with the webshop about your order?".
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