Customer satisfaction rate for Sberbank in Russia 2022, by segment

Sberbank's customer satisfaction rate with selected indicators in Russia in 2022

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Release date

April 2023

Region

Russia

Survey time period

2022

Supplementary notes

*Sber Premier is Sberbank's premium service channel, offering premium service support on the dedicated call center line, priority service in the bank’s offices, packages with better cashback terms, more investment products, etc.

**360 Protection is Sberbank's insurance constructor product for individual entrepreneurs and small and micro businesses. The product includes four blocks where customers can insure their property, finances, personnel health and civil liability, as well as reimburse legal fees for contesting a tax inspection report.

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Statistics on " Sberbank Russia "

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