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UK: SMEs' view of the usefulness of online marketplaces feedback about customers 2016

To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services."

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Source

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Release date

June 2016

Region

United Kingdom

Survey time period

April 13, 2016 to April 22, 2016

Number of respondents

500 respondents

Special properties

companies employing 1 to 250 employees in the retail and services.

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

SME: small and medium enterprises.

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