Try our corporate solution for free!
(212) 419-8286

UK: SMEs' view of the usefulness of online marketplaces feedback about customers 2016

This statistic displays the findings of a survey on the perception of the usefulness of feedback provided by online marketplaces about customer behavior and preferences or services among small and medium enterprises (SMEs) in the United Kingdom (UK) in April 2016. During the survey period, it was found that 21 percent of responding SMEs totally agreed that the information they received had been useful for the development or improvement of their products or services.

To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services."

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% discount until March 31st
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in

Release date

June 2016


United Kingdom

Survey time period

April 13, 2016 to April 22, 2016

Number of respondents

500 respondents

Special properties

companies employing 1 to 250 employees in the retail and services.

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

SME: small and medium enterprises.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Online shopping in Italy "

Further Content: You might find this interesting as well

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.