This statistic displays the findings of a survey on the satisfaction of small and medium enterprises (SMEs) with the data about their customers provided by online market places in Sweden in April 2016. During the survey period, it was found that 13 percent of responding SMEs totally agreed that they usually received the desired data about their customers from online marketplaces.
Do you usually get the data you need about your customers from online marketplaces?
Characteristic
Share of responding small and medium enterprises
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companies employing 1 to 250 employees in the retail and services.
Method of interview
Computer-assisted telephone interviews (CATI)
Supplementary notes
Original survey question: "Please tell me to what extent you agree or disagree with the following statements on online marketplaces: You usually get the data you need about your customers from online marketplaces"
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European Commission. (June 7, 2016). Do you usually get the data you need about your customers from online marketplaces? [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/660028/sweden-satisfaction-of-smes-with-customer-data-given-by-online-marketplaces/
European Commission. "Do you usually get the data you need about your customers from online marketplaces?." Chart. June 7, 2016. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/660028/sweden-satisfaction-of-smes-with-customer-data-given-by-online-marketplaces/
European Commission. (2016). Do you usually get the data you need about your customers from online marketplaces?. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/660028/sweden-satisfaction-of-smes-with-customer-data-given-by-online-marketplaces/
European Commission. "Do You Usually Get The Data You Need about Your Customers from Online Marketplaces?." Statista, Statista Inc., 7 Jun 2016, https://www.statista.com/statistics/660028/sweden-satisfaction-of-smes-with-customer-data-given-by-online-marketplaces/
European Commission, Do you usually get the data you need about your customers from online marketplaces? Statista, https://www.statista.com/statistics/660028/sweden-satisfaction-of-smes-with-customer-data-given-by-online-marketplaces/ (last visited September 01, 2024)
Do you usually get the data you need about your customers from online marketplaces? [Graph], European Commission, June 7, 2016. [Online]. Available: https://www.statista.com/statistics/660028/sweden-satisfaction-of-smes-with-customer-data-given-by-online-marketplaces/