According to a survey conducted among Americans consumers in 2022, lower costs offered by digital banks was one of the main reasons for switching to a digital bank. 38 percent of the respondents indicated lower costs as an important factor for using a digital bank. Faster transfer of funds was another important feature of digial banks, with 37.1 percent of the respondents indicating this as an important factor to adopt to a challenger bank.
Main reasons for consumers to switch to digital bank in the United States in 2022
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PYMNTS. (September 12, 2022). Main reasons for consumers to switch to digital bank in the United States in 2022 [Graph]. In Statista. Retrieved October 15, 2024, from https://www.statista.com/statistics/1239598/reasons-to-adopt-challenger-banks-us/
PYMNTS. "Main reasons for consumers to switch to digital bank in the United States in 2022." Chart. September 12, 2022. Statista. Accessed October 15, 2024. https://www.statista.com/statistics/1239598/reasons-to-adopt-challenger-banks-us/
PYMNTS. (2022). Main reasons for consumers to switch to digital bank in the United States in 2022. Statista. Statista Inc.. Accessed: October 15, 2024. https://www.statista.com/statistics/1239598/reasons-to-adopt-challenger-banks-us/
PYMNTS. "Main Reasons for Consumers to Switch to Digital Bank in The United States in 2022." Statista, Statista Inc., 12 Sep 2022, https://www.statista.com/statistics/1239598/reasons-to-adopt-challenger-banks-us/
PYMNTS, Main reasons for consumers to switch to digital bank in the United States in 2022 Statista, https://www.statista.com/statistics/1239598/reasons-to-adopt-challenger-banks-us/ (last visited October 15, 2024)
Main reasons for consumers to switch to digital bank in the United States in 2022 [Graph], PYMNTS, September 12, 2022. [Online]. Available: https://www.statista.com/statistics/1239598/reasons-to-adopt-challenger-banks-us/