Reasons to adopt challenger banks in the U.S. 2021

Published by F. Norrestad, Jan 11, 2022
According to a survey conducted among Americans consumers in 2021, 24 percent of respondents indicated convenience as a reason for using a digital-only bank. This was the main reason chosen. The second main reason appeared to be trust in challenger banks, indicated by 22 percent of respondents.

Main reasons for consumers to adopt digital-only banking services in the United States in 2021

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Release date

September 2021

Region

United States

Survey time period

July 1 to 7, 2021

Number of respondents

2,225 respondents

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