Use of online order services of supermarkets in the Netherlands 2017

This statistic shows the outcome of a survey question concerning the use of order services of supermarkets in the Netherlands in 2017. During the surveyed period, roughly 60 percent of the respondents who had ordered groceries online, ordered from Albert Heijn.

Which online order service of supermarkets do you use?*

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Release date

September 2017



Survey time period

June 1, 2017 to June 8, 2017

Number of respondents

201 respondents

Age group

18 years and older

Special properties

respondents who somtimes do online grocery shopping

Method of interview

Panel survey

Supplementary notes

* The question was originally phrased in the source as follows: "U heeft aangegeven (wel eens) gebruik te maken van een online bestelservice. Hiermee bedoelen we het bestellen van producten in een online webwinkel. Bij welke web-supermarkt(en) heeft u dit wel eens gedaan? (meerdere antwoorden mogelijk)*" (English: You have indicated to (sometimes) make use of an online order service from a (web)supermarket. We mean a web store where you can buy online products. From which (web) supermarket(s) have you ordered?)

Multiple answers were possible.

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