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Preferred customer service channels in Norway 2016, by age group

Published by Statista Research Department, Oct 4, 2016
This survey displays the preferences for different customer service channels in Norway in 2015 and 2016, by age group. Among 18 to 29 year olds the most preferred customer service channel was chat (41 percent of respondents).

Distribution of preferences of different customer service channels in Norway in 2015 and 2016, by age group

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Release date

October 2016

Region

Norway

Survey time period

2015 to 2016*

Supplementary notes

* Source adds the following information: "Numbers are taken from quarterly studies conducted in 2015 and 2016."

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