Survey on the level of digitalization of business processes in SMEs in Finland 2017

This statistic shows the result of a survey on the level of digitalization of business processes in SMEs in Finland in 2017. According to the survey, most regularly used digital business processes included electronic invoicing and electronic approval of invoices. In comparison, processes such as project management and worktime control were less often enabled electronically.

To what extent does your company use the following digital business processes?

RegularlyOccasionallyPlannedNot at allNot relevant for the business
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Release date

September 2017



Survey time period

Autumn 2017

Number of respondents

594 respondents

Special properties

entrepreneurs of SMEs (mostly 1 to 50 employees)

Supplementary notes

This question was phrased by the source as follows: "Hyödynnetäänkö yrityksessäsi seuraavia liiketoiminnan johtamisen sähköisiä välineitä?"

Percentage points exceeding or falling below 100 percent are probably due to rounding.

The source does not specify the date of the survey.

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Statistics on "IT services and digitalization of business in Finland"

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