This statistic shows the share of companies using a Customer Relationship Management (CRM) system in Finland in 2017, by industry. CRM usage was the highest in the information and communication sector, where 72 percent of businesses used CRM. Out of the companies with professional, scientific and technical activities, 60 percent utilized a Customer Relationship Management system. In comparison, 21 percent of accommodation and food service companies used CRM.
Share of companies using a Customer Relationship Management (CRM) system in Finland in 2017, by industry
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Statistics on "IT services and digitalization of business in Finland"
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Statistics Finland. (November 30, 2017). Share of companies using a Customer Relationship Management (CRM) system in Finland in 2017, by industry [Graph]. In Statista. Retrieved April 07, 2020, from https://www.statista.com/statistics/879845/share-of-companies-using-crm-in-finland-by-industry/
Statistics Finland. "Share of companies using a Customer Relationship Management (CRM) system in Finland in 2017, by industry." Chart. November 30, 2017. Statista. Accessed April 07, 2020. https://www.statista.com/statistics/879845/share-of-companies-using-crm-in-finland-by-industry/
Statistics Finland. (2017). Share of companies using a Customer Relationship Management (CRM) system in Finland in 2017, by industry. Statista. Statista Inc.. Accessed: April 07, 2020. https://www.statista.com/statistics/879845/share-of-companies-using-crm-in-finland-by-industry/
Statistics Finland. "Share of Companies Using a Customer Relationship Management (Crm) System in Finland in 2017, by Industry." Statista, Statista Inc., 30 Nov 2017, https://www.statista.com/statistics/879845/share-of-companies-using-crm-in-finland-by-industry/
Statistics Finland, Share of companies using a Customer Relationship Management (CRM) system in Finland in 2017, by industry Statista, https://www.statista.com/statistics/879845/share-of-companies-using-crm-in-finland-by-industry/ (last visited April 07, 2020)
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