U.S. consumers reasons for being unsatisfied with used items online sales 2017

This statistic shows the results of a Statista survey in which U.S. e-commerce shoppers were asked for what reasons they were unsatisfied with online sales of used items in the United States as of June 2017. During the survey period, 47 percent of respondents stated that they were unsatisfied with online sales of used items due to complications with the shipment.

Reasons for being unsatisfied with online sales of used items in the United States 2017

Share of respondents
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Source

Release date

July 2017

Region

United States

Survey time period

June 15 to 20th, 2017

Number of respondents

249 respondents

Age group

18 years and older

Special properties

Respondents, who were unsatisfied with the online sell of a used item

Method of interview

Online survey

Supplementary notes

The question and replies have been reworded for a better understanding of the statistic.
Original question: [ ... ] What were you unsatisfied with? Multiple answers were possible.

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