Try our corporate solution for free!
(212) 419-8286

Share of B2C customers complaining to broadband providers in Finland 2019

According to a survey from 2019, 20 percent of the Finnish consumer customers said that they had complained to their broadband supplier. That year, 73 percent of respondents did not have any reason to complain, while six percent said they had a reason but did not make a complaint. The main internet service providers in Finland include Elisa, DNA, and Telia.

Have you complained about your fixed broadband subscription?

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% discount until May 31st
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in

Release date

October 2019



Survey time period

September to October 2019

Number of respondents


Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

* Including both B2C and B2B customers.

This question was phrased by the source as follows: "Onko sinulla ollut aihetta valittaa tai tehdä valitusta operaattorille ja oletko valittanut jonnekin?"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Telecommunications operators in Finland"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.