Italy: number of customers of the electricity provider Enel 2015-2018

In 2018, Enel had roughly 25.6 million electricity customers in Italy, a decrease compared to the previous years. Notwithstanding, the volume of electricity sold increased over time . Enel is an Italian multinational energy company and it is one of the leading electricity and gas provider worldwide.

Electricity market liberalization

The main reason for the decrease in the number of Enel’s customers is presumably the transition towards a liberalized electricity market. This process started a few years ago and it is still ongoing. Nowadays, customers are free to leave the regulated market and, in case they opt for the deregulated market, they can pick autonomously their electricity provider. Hence, recently the market became much less static than in the past. In 2017, roughly 2.8 million customers switched electricity supplier .    

Enel: volume of sales in Italy

Nonetheless, in Italy, Enel, with a market share of 25 percent, is still the first electricity provider . Also, regarding natural gas, Enel is one of the main sellers, ranking third after Eni and Edison. In 2017, the company sold to Italian customers 6,581 million cubic meters of natural gas.

Average number of customers of the leading electricity provider Enel in Italy from 2015 to 2018

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Release date




Survey time period

2015 to 2018

Supplementary notes

The figure for the year 2015 was previously published by the source.

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Statistics on "Electricity market in Italy"

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