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Channels used for advice on bank accounts and services in the U.S. 2016
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Channels used for advice on bank accounts and services in the U.S. 2016
Channels used for advice on bank accounts and services in the United States in 2016
by M. Szmigiera,
last edited
Feb 6, 2018
The statistic presents the channels used for advice on bank accounts and services in the United States in 2016. It was found that ten percent of the respondents asked for advice on bank accounts and services via phone.
Channels used for advice on bank accounts and services in the United States in 2016
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by M. Szmigiera,
last edited
Feb 6, 2018
The statistic presents the channels used for advice on bank accounts and services in the United States in 2016. It was found that ten percent of the respondents asked for advice on bank accounts and services via phone.
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
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- Release date
- January 2017
- Region
- United States
- Survey time period
- November 30 to December 2, 2016
- Number of respondents
- 1,809 respondents
- Age group
- 18 years and older
- Special properties
- Americans with a checking or banking account
- Method of interview
- Online survey
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- January 2017
More information
- Region
- United States
- Survey time period
- November 30 to December 2, 2016
- Number of respondents
- 1,809 respondents
- Age group
- 18 years and older
- Special properties
- Americans with a checking or banking account
- Method of interview
- Online survey
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- Banking channels used to make complex requests in the U.S. 2016
- Channels used to perform routine transactions in the U.S. 2016, by generation
- Channels used to perform routine banking transactions in the U.S. 2016
- Channels used to share documents with banks in the U.S. 2016
- Channels used to select/purchase new banking services in the U.S. 2016
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Statistics on "Challenger banks in the United Kingdom (UK)"
- Fintech seen as threat to existing retail banks in Europe as of 2014, by product
- Bank customer opinion on usage of the 'Pure Digital' bank in the United Kingdom (UK) in 2014, by age group
- Average number of branches for big five banks, challenger banks and large retailers in the United Kingdom as of 2014
- Average brand awareness of challenger banks in the United Kingdom (UK) as of 2015
- Reasons for choosing a challenger bank in the United Kingdom (UK) in 2015
- Return on equity of challenger banks and the big five banks in the United Kingdom (UK) between 2012 and 2015
- Average net interest margin of challenger banks and the big five banks in the United Kingdom (UK) in 2014 and 2015
- Cost-to-income ratio of challenger banks and the big five banks in the United Kingdom (UK) in 2014 and 2015
- Challenger retail banks average annual deposit creation in Great Britain (UK) as of 2014
- Challenger retail banks loan and deposit value in Great Britain (UK) from 2nd half of 2011 to 2nd half of 2013 (in billion GBP)
- Challenger retail banks average annual loan creation in Great Britain (UK) as of 2014
- Market share of challenger banks loans and deposits in Great Britain (UK) from 2nd half of 2011 to 2nd half of 2013
- Metro Bank's total deposits year-on-year growth in the United Kingdom (UK) from 4th quarter 2013 to 4th quarter 2015 (in billion GBP)
- Metro Bank's lending to business and personal customers year-on-year growth in the United Kingdom (UK) from 4th quarter 2013 to 4th quarter 2015 (in billion GBP)
- Distribution of Aldermore Bank's net loans in the United Kingdom (UK) as of 2014, by recipient
- Year-on-year-growth in Aldermore Bank's customer deposits from 2011 to 2018 (in billion GBP)
- Total core bank customer deposits for The Co-operative Bank PLC in the United Kingdom (UK) from 2013 to 2018* (in billion GBP)
- Shawbrook Bank loans and advances to customers in the United Kingdom (UK) from 2012 to 2017 (in million GBP)
- Shawbrook Bank's customer deposits in the United Kingdom (UK) from 2012 to 2017 (in million GBP)
- Loans and advances of the British-headquartered OneSavings Bank from 2013 to 2018, by recipient (in billion GBP)
- TSB Banking Group plc loans and advances to customers in the United Kingdom (UK) as of 2nd half 2014 and 1st half 2015, by segment (in million GBP)
- Metro Bank's total assets year-on-year growth in the United Kingdom (UK) Q4 2013 - Q4 2015 (in billion GBP)
- Total assets and liabilities value of the Aldermore Bank in the United Kingdom (UK) from 2013 to 2018 (in million GBP)
- Total assets of the bank segment and group segment of Clydesdale Bank PLC in the United Kingdom (UK) from 2014 to 2018 (in million GBP)
- Total assets of the British-headquartered OneSavings Bank (bank and group) from 2013 to 2018, by segment (in million GBP)
- Annual assets of British headquartered Secure Trust Bank Plc from 2011 to 2016 (in million GBP)
- Distribution of assets of the British-headquartered Nationwide Building Society in 2018 (in billion GBP)
- Annual assets of the Virgin Money Group in the United Kingdom (UK) from 2011 to 2018 (in billion GBP)
- Annual value of liabilities of British headquartered Secure Trust Bank Plc in the United kingdom (UK) from 2011 to 2016 (in million GBP)
- Distribution of liabilities of the British-headquartered Nationwide Building Society in 2018 (in billion GBP)
- Metro Bank's quarterly loss after tax in the United Kingdom (UK) in the 3rd and 4th quarter of 2014 and 2015
- Shawbrook Bank's underlying profit before tax in the United Kingdom (UK) from 2012 to 2017 (in million GBP)
- Total statutory profit or loss before tax for The Co-operative Bank PLC in the United Kingdom (UK) from 2012 to 2018 (in million GBP)
- Profit before tax of British headquartered Secure Trust Bank Plc in the United Kingdom (UK) from 2011 to 2016 (in million GBP)
- TSB Banking Group plc franchise profit before tax in the United Kingdom (UK) as of 2nd half of 2014 and 1st half of 2015 (in million GBP)
- Underlying profit of the British-headquartered Nationwide Building Society in the United Kingdom (UK) from 2011 to 2019 (in million GBP)
- Statutory profit before tax of the Virgin Money Group in the United Kingdom (UK) from 2011 to 2018 (in million GBP)
- Total operating income for Clydesdale Bank PLC in the United Kingdom (UK) from 2014 to 2018 (in million GBP)
- Distribution of Shawbrook Bank's net operating income in the United Kingdom (UK) as of 2017 (in million GBP)
- Return on tangible equity for challenger banks in the United Kingdom in 2013 and 2014*
- Year-on-year change in Aldermore Bank's cost-income ratio between 2012 and 2018
- Loan-to-deposit ratio of the Virgin Money Group in the United Kingdom (UK) from 2011 to 2016
- Shawbrook Bank's loan to deposits ratio in the United Kingdom (UK) from 2012 to 2016
- Cost-income ratio of the British-headquartered Nationwide Building Society in the UK from 2011 to 2019
- Average number of employees working for the Co-operative Bank PLC in the United Kingdom (UK) from 2013 to 2018, by contract type
- Shawbrook Bank's employee numbers in the United Kingdom (UK) from 2013 to 2015, by role
- Total employees of the group for Clydesdale Bank PLC United Kingdom (UK) from 2015 to 2018, by employee position
- Staff costs of the British-headquartered OneSavings Bank from 2013 to 2018 (in million GBP)
- Share of female employees at the British-headquartered Nationwide Building Society from 2015 to 2018, by position
- Employee engagement scores of the Virgin Money Group in the United Kingdom (UK) from 2012 to 2016
- Gender distribution among the Virgin Money Group employees in the United Kingdom (UK) as of 2016, by role
- Channels used for advice on investments and money management in the United States in 2016
- Channels used to open new bank accounts in the United States in 2016
- Banking channels used for making complex requests in the United States in 2016
- What is the main way you currently perform routine transactions (e.g., deposits, transfers, bill payments) with your bank?
- Ways of performing routine banking transactions in the United States in 2016
- Ways of sharing documents with banks in the United States in 2016
- Ways of selecting/purchasing new banking services in the United States in 2016
- Which of the following factors are important to you when selecting a bank for a checking/savings account?
- Distribution of checking or savings complaints reported to Consumer Financial Protection Bureau in the United States in 2018
- Which of the following types of accounts do you currently have?
- Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction*
- Popular features included in packaged current banking accounts in the United Kingdom as of June 2016
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- Which accounts/services do you use at ABN AMRO?
- Which accounts/services do you use at Knab?
- Which accounts/services do you use at Rabobank?
- Which accounts/services do you use at Regio Bank?
- Which accounts/services do you use at SNS Bank?
- Which accounts/services do you use at Argenta?
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