This survey shows the share of customers by if the self-service support portal for customer service helped them solve their issue in the U.S. and worldwide as of 2017. During the survey, 78 percent of respondents from the United States stated that they found the response they were looking for.
If you have used a self-service support portal for customer service, did you find the response you were looking for?
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- Share of customers by if they have used a self-service portal U.S.& worldwide 2017
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- Number of vending operators in Spain 2010-2020
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Statistics
- Share of customers by if they have used a self-service portal U.S.& worldwide 2017
- Chile: number of vending machine operators 2005-2015
- Forecast: self-service restaurants revenue Germany 2009-2018
- Number of vending operators in Spain 2010-2020
- Reasons contact center companies offer self-/assisted-service channels worldwide 2016
- Client actions performed in bank branch, by type of service in the UK, 2014
- Self-bag drop systems - benefits by type 2016
- Passenger airlines - self-bag drop systems 2016-2020
- Global airline travelers - self-service vs in person by task 2019
- Fresh non-dairy self-service products: price inflation France 2013-2016 by brand type
- Interactive kiosk market size U.S. 2014-2025, by component
- Number of vending machine operators in Canada by employment size 2021
- Number of street self-service cafeterias in Turkey 2009-2013
- Number of employees in cafeteria and other self-service sector in France 2010-2017
- Leading vending machine operators based on turnover in Spain in 2017
- Customer service: using social media to complain about a brand U.S.& worldwide 2017
- U.S. consumers' opinions on customer service waiting times 2012
- Customers' opinion: using social media to praise a brand in U.S. & worldwide 2017
Microsoft. (August 1, 2017). If you have used a self-service support portal for customer service, did you find the response you were looking for? [Graph]. In Statista. Retrieved February 04, 2023, from https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/
Microsoft. "If you have used a self-service support portal for customer service, did you find the response you were looking for?." Chart. August 1, 2017. Statista. Accessed February 04, 2023. https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/
Microsoft. (2017). If you have used a self-service support portal for customer service, did you find the response you were looking for?. Statista. Statista Inc.. Accessed: February 04, 2023. https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/
Microsoft. "If You Have Used a Self-service Support Portal for Customer Service, Did You Find The Response You Were Looking For?." Statista, Statista Inc., 1 Aug 2017, https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/
Microsoft, If you have used a self-service support portal for customer service, did you find the response you were looking for? Statista, https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/ (last visited February 04, 2023)
If you have used a self-service support portal for customer service, did you find the response you were looking for? [Graph], Microsoft, August 1, 2017. [Online]. Available: https://www.statista.com/statistics/810332/share-of-customers-by-if-self-service-helped-with-their-issue/