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Share of customers by if self-service helped with their issue U.S.& worldwide 2017
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Share of customers by if self-service helped with their issue U.S.& worldwide 2017
If you have used a self-service support portal for customer service, did you find the response you were looking for?
by E. Mazareanu,
last edited
Mar 27, 2019
This survey shows the share of customers by if the self-service support portal for customer service helped them solve their issue in the U.S. and worldwide as of 2017. During the survey, 78 percent of respondents from the United States stated that they found the response they were looking for.
If you have used a self-service support portal for customer service, did you find the response you were looking for?
| United States | Global average | |
|---|---|---|
| - | - | - |
| - | - | - |
| United States | Global average | |
|---|---|---|
| - | - | - |
| - | - | - |
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Description
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More information
by E. Mazareanu,
last edited
Mar 27, 2019
This survey shows the share of customers by if the self-service support portal for customer service helped them solve their issue in the U.S. and worldwide as of 2017. During the survey, 78 percent of respondents from the United States stated that they found the response they were looking for.
- Show sources information
- Show publisher information
- Release date
- August 2017
- Region
- Worldwide, United States
- Survey time period
- 2017
- Age group
- 18 years and older
- Supplementary notes
-
Respondents base: global survey (n=5,000).
The source did not specify the number of U.S. respondents.
Source
- Show sources information
- Show publisher information
- Release date
- August 2017
More information
- Region
- Worldwide, United States
- Survey time period
- 2017
- Age group
- 18 years and older
- Supplementary notes
-
Respondents base: global survey (n=5,000).
The source did not specify the number of U.S. respondents.
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Statistics on "Organic consumers in the U.S."
- Share of organic food purchased by consumers in the United States as of 2018, by category
- Share of consumers who purchase organic foods in the United States in 2016, by ethnicity
- Share of consumers who have purchased fresh or packaged organic food in the last 30 days in the United States as of June 2016
- Share of consumers who purchase more organic foods compared to last year in the United States as of 2017
- How often do you choose organic foods over non-organic foods?
- Claims U.S. consumers associate with organic or natural products in 2017
- Reasons consumers purchased fresh or packaged organic food in the last 30 days in the United States as of June 2017
- Factors influencing organic fruit and vegetable purchases in the United States in 2017
- Share of consumers who believe organic produce is healthier than conventionally grown food in the United States as of June 2016
- Share of consumers who believe organic produce is healthier than conventionally grown food in the United States as of June 2016, by gender
- Share of consumers who say cost is an important reason when deciding to buy organic food in the United States as of June 2016
- Share of organic beauty and personal care products purchased by consumers in the United States as of May 2017, by gender
- Share of organic makeup products purchased by consumers in the United States as of May 2017
- Share of organic skin care products purchased by consumers in the United States as of May 2017, by gender
- Share of organic sun care products purchased by consumers in the United States as of May 2017
- Frequency of makeup use among consumers in the United States as of May 2017, by consumer group
- Share of Millennials looking for natural ingredients when purchasing skin care products in the United States as of 2017
- Attitudes towards organic beauty and personal care products among consumers in the United States as of May 2017, by age group
- Features consumers in the United States attribute more to organic beauty and personal care products as of May 2017
- Criteria used by consumers when selecting organic beauty and personal care products in the United States as of May 2017, by gender
- Consumers who agree that organic beauty and personal care products are skin-friendly in the United States as of May 2017
- Share of consumers who prefer to purchase natural or organic skin care products as of May 2017, by gender
- Consumer attitude towards ingredient label of the natural and organic personal care (NOPC) in the United States as of 2016
- Forecasted consumption value of organic packaged food in the United States from 2014 to 2020 (in million U.S. dollars)
- Forecasted consumption value of organic beverages in the United States from 2014 to 2020 (in million U.S. dollars)
- Average amount consumers spend on organic beauty and personal care products per month in the United States as of May 2017 (in U.S. dollars)
- Amount consumers are willing to pay for organic beauty and personal care products in the United States as of May 2017, by gender
- Amount consumers are willing to pay for organic beauty and personal care products in the United States as of May 2017, by household income
- Number of vending machine operators in Chile from 2005 to 2015
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- Client actions performed in the bank branch in the United Kingdom (UK) in 2014, by service accessed
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- Number of vending machine operators in Spain from 2010 to 2017
- Distribution of self-serve meat case and full-service meat counter purchases in Canada as of September 2016
- Interactive kiosk market revenue in the United States from 2014 to 2025, by component (in billion U.S. dollars)
- Self-service and cash-and-carry channel as percentage of hot drinks sales volume in Brazil in 2015 and 2016
- Benefits of using self-bag drop services in 2016, by type
- Interactive kiosk market revenue worldwide in 2018 and 2025 (in billion U.S. dollars)
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- Number of self-bag drop systems installed worldwide in 2016 and 2020 (in units)
- Leading companies in the vending industry based on turnover in Spain in 2017 (in 1,000 euros)
- Number of employees in the cafeteria and other self-service sector in France between 2010 and 2015 (in 1,000s)
- Number of self-service restaurants in the Netherlands from 2011 to 2016
- Gasoline retail price at self service stations in Canada from 2012 to 2018, by major city (in Canadian cents per liter)*
- Market share of the five leading vending machine operators in the vending industry in Spain from 2010 to 2017
- Number of employees per self-service restaurants in Italy in 2015, by month
- Annual production value of the administrative and support service activities industry in Portugal from 2008 to 2016 (in million euros)
- Annual production value of the administrative and support service activities industry in Belgium from 2008 to 2016 (in million euros)
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