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Customers by share lost due to poor service in the last year U.S.& worldwide 2018

Did you stop doing business with a brand due to a poor customer service experience in the last 12 months?

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Source

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Release date

March 2019

Region

Worldwide, United States

Survey time period

2018

Number of respondents

5,000 respondents

Age group

18 years and older

Supplementary notes

Number of respondents is for the global survey. The source did not specify the number of U.S. respondents.

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