Share of customers by poor customer service experiences by age worldwide 2018

Share of customers worldwide by poor customer service experiences in 2018, by age

by E. Mazareanu, last edited Mar 27, 2019
Share of customers by poor customer service experiences by age worldwide 2018 This statistic shows the share of customers worldwide by their opinion about the most frustrating aspect of a poor customer service experience in 2018, by age. During the survey, 26 percent of respondents, aged between 18 and 34 years, cited not being able to resolve their issue on their own using self-service as one of the most frustrating aspect of a poor customer service experience.
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Share of customers worldwide by poor customer service experiences in 2018, by age

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