Treatment of patients at their last general practice appointment in England 2020

This statistic displays the result of a survey asking respondents in England about their experiences at their last general practice appointment as of 2020. According to the results, approximately 95 percent of respondents answered positively when they were asked if they had confidence and trust in the healthcare professional at their last appointment.

Attitudes of patients regarding treatment at their last general practice appointment in England as of 2020

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Source

Release date

July 2020

Region

United Kingdom (England)

Survey time period

January to March 2019

Number of respondents

Approx. 700,000

Age group

16 years and older

Special properties

all patients that have had an appointment since being registered with their current GP practice

Method of interview

Postal questionnaire

Supplementary notes

Figures are for the total 'yes' responses to the following questions and the total 'good' responses to the following statements (excludes don't know/doesn't apply responses):

"During your last general practice appointment, did you have confidence and trust in the healthcare professional you saw or spoke to?"
"During your last general practice appointment, were you involved as much as you wanted to be in decisions about your care and treatment?"
"Last time you had a general practice appointment, how good was the healthcare professional at: Listening to you".
"Last time you had a general practice appointment, how good was the healthcare professional at: Treating you with care and concern."
"During your last general practice appointment, did you feel that the healthcare professional recognized and/or understood any mental health needs that you might have had?"
** "During your last general practice appointment, did you feel that the healthcare professional recognized and/or understood any mental health needs that you might have had?" (excludes those with no mental health needs)

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