Methods for complaining to telecommunications service providers in the UK 2017

Methods for lodging complaints with telecommunications and pay-TV providers in the United Kingdom (UK), by category 2017

by S. O'Dea, last edited Aug 31, 2018
Methods for complaining to telecommunications service providers in the UK 2017 This statistic displays the methods consumers used to lodge complaints with their telecommunications and pay-TV providers in the United Kingdom (UK). Lodging complaints by phone accounted for the majority of complaints across all sectors, especially for broadband complaints. In that case, 68 percent of consumers lodged their complaints over the phone.
Among these complaints, billing and customer service topics accounted for the largest share of complaints.
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Methods for lodging complaints with telecommunications and pay-TV providers in the United Kingdom (UK), by category 2017

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