Customer satisfaction with London Underground by line Q2 2019/20

Published by Statista Research Department, Aug 24, 2023
The lowest overall customer satisfaction score for the London Underground in the second quarter of 2019/20 was seen on the Bakerloo line at 79 percent. Bakerloo customers identified several areas with room for improvement, including cleanliness and train service.

Passenger satisfaction with the London Underground in Q2 2019/20, by line

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Release date

December 2019

Region

United Kingdom (England)

Survey time period

Q2 2019/20

Special properties

financial year ends March 31.

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Statistics on " London Underground: The Tube "

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