Online shopping behavior in the UAE

Statistics report on online shopping behavior in the United Arab Emirates

Online shopping behavior in the UAE

This report presents figures about online shopping behavior in the UAE. It provides an overview on the UAE retail market, as well as information on online shopping reasons, categories, payments, and consumer preferences.

Table of contents

UAE retail overview

  • Premium Statistic Retail sales UAE 2021-2026
  • Premium Statistic E-commerce share of total retail MENA 2022, by country or territory
  • Premium Statistic Share of cross-border digital buyers 2023, by select countries
  • Premium Statistic Spending changes essential items food and grocery, health, and wellness UAE 2021
  • Premium Statistic Spending changes on non-essentials items UAE 2021

Reasons for online shopping

  • Premium Statistic Online purchase drivers Saudi Arabia Q3 2023
  • Premium Statistic Reasons for online food and grocery shopping UAE 2021
  • Premium Statistic Reasons for online fashion and accessories shopping UAE 2021

Online shopping categories

  • Premium Statistic Leading e-commerce segments UAE 2023, by market share
  • Premium Statistic Top fastest growing e-commerce categories UAE 2021-2022
  • Premium Statistic Top fastest declining e-commerce categories UAE 2021-2022
  • Premium Statistic Top three highest retail sales e-commerce cosmetics products UAE 2020-2021

Online payments

  • Premium Statistic Most popular online payment methods in the UAE 2023, by type
  • Premium Statistic Biggest international and domestic payment card schemes in the UAE 2016-2022
  • Premium Statistic Buy now, pay later (BNPL) share in e-commerce in 41 countries worldwide 2016-2023

Brands purchases

  • Premium Statistic Main channels for online brand research UAE Q3 2023
  • Premium Statistic Sources of brand discovery UAE 2023
  • Premium Statistic Use of social media for brand research UAE 2023
  • Premium Statistic Cross-border e-shoppers who prefer to purchase directly from brands 2022, by country

Consumer preferences

  • Premium Statistic Weekly online shopping activity UAE 2023
  • Premium Statistic Online shoppers buying eco-friendly products 2021, by country
  • Premium Statistic Estimated share of global consumers using AR when shopping online by 2025, by country
  • Premium Statistic Share of consumers considering chatbots useful in mobile shopping 2022, by country

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