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Hilton Worldwide - statistics & facts

Hilton Worldwide Holdings Inc. was originally founded as Hilton Hotels Corporation when Conrad Hilton opened his first hotel, the Mobley Hotel, in Texas, United States in 1919. By 2020, the number of hotels owned by Hilton Worldwide exceeded five thousand in the United States alone. Some of the 18 hotel brands owned by Hilton Worldwide include Hampton - the largest Hilton brand in terms of hotel numbers - Embassy Suites, Waldorf Astoria, and DoubleTree.

What is Hilton’s place in the hotel industry?


The global hotel industry under which Hilton Worldwide operates is a competitive one. The market size of the global hotel industry stands at over 600 billion U.S. dollars. Hilton Worldwide is a leading competitor in this industry and in a 2020 ranking of leading hotel companies by revenue worldwide, Hilton placed second with over four billion U.S. dollars in revenue. The company came in second to Marriott International, which generated over double the revenue of Hilton. When looking instead at hotel units, Hilton placed fourth in a 2020 ranking of leading hotel companies worldwide by number of properties. Hilton owned over six thousand properties worldwide in 2020, solidifying the company’s place as a leader on the global market. Meanwhile, Hilton’s global occupancy rate remained relatively stable up until 2019. In 2020, the coronavirus (COVID-19) pandemic caused the Hilton's global occupancy rate to fall to just over 40 percent.

Where are Hilton’s biggest markets?


As an American company, most of Hilton’s properties were unsurprisingly located in the United States in 2020. However, the company also operated hundreds of hotels in the rest of the Americas, Europe, Asia Pacific, and the Middle East and Africa. When looking at the regional segmentation of Hilton’s hotel rooms worldwide, over 700 thousand rooms were based in the U.S., followed by over 90 thousand in the Asia Pacific region. In the U.S., the company has featured in the the American Customer Satisfaction Index (ACSI) over the past ten years. The American Customer Satisfaction Index scores on a 0-100 scale at the national level with 100 being the highest and best possible score. Hilton scored an ACSI score of 79 in 2021, which was six points above the average American Customer Satisfaction Index score of 73 for U.S. hotels in 2021.

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Key performance indicators

Hotels and rooms

Interesting statistics

In the following 3 chapters, you will quickly find the 22 most important statistics relating to "Hilton Worldwide Holdings Inc.".

Hilton Worldwide Holdings Inc.

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Hilton Worldwide - statistics & facts

Hilton Worldwide Holdings Inc. was originally founded as Hilton Hotels Corporation when Conrad Hilton opened his first hotel, the Mobley Hotel, in Texas, United States in 1919. By 2020, the number of hotels owned by Hilton Worldwide exceeded five thousand in the United States alone. Some of the 18 hotel brands owned by Hilton Worldwide include Hampton - the largest Hilton brand in terms of hotel numbers - Embassy Suites, Waldorf Astoria, and DoubleTree.

What is Hilton’s place in the hotel industry?


The global hotel industry under which Hilton Worldwide operates is a competitive one. The market size of the global hotel industry stands at over 600 billion U.S. dollars. Hilton Worldwide is a leading competitor in this industry and in a 2020 ranking of leading hotel companies by revenue worldwide, Hilton placed second with over four billion U.S. dollars in revenue. The company came in second to Marriott International, which generated over double the revenue of Hilton. When looking instead at hotel units, Hilton placed fourth in a 2020 ranking of leading hotel companies worldwide by number of properties. Hilton owned over six thousand properties worldwide in 2020, solidifying the company’s place as a leader on the global market. Meanwhile, Hilton’s global occupancy rate remained relatively stable up until 2019. In 2020, the coronavirus (COVID-19) pandemic caused the Hilton's global occupancy rate to fall to just over 40 percent.

Where are Hilton’s biggest markets?


As an American company, most of Hilton’s properties were unsurprisingly located in the United States in 2020. However, the company also operated hundreds of hotels in the rest of the Americas, Europe, Asia Pacific, and the Middle East and Africa. When looking at the regional segmentation of Hilton’s hotel rooms worldwide, over 700 thousand rooms were based in the U.S., followed by over 90 thousand in the Asia Pacific region. In the U.S., the company has featured in the the American Customer Satisfaction Index (ACSI) over the past ten years. The American Customer Satisfaction Index scores on a 0-100 scale at the national level with 100 being the highest and best possible score. Hilton scored an ACSI score of 79 in 2021, which was six points above the average American Customer Satisfaction Index score of 73 for U.S. hotels in 2021.

Interesting statistics

In the following 3 chapters, you will quickly find the 22 most important statistics relating to "Hilton Worldwide Holdings Inc.".

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