Hilton hotels in the United States received an American Customer Satisfaction Index (ACSI) score of 79 in 2023. This shows an increase of three points from the previous year. The hotel company received its highest ACSI score in 2018 and 2020 at 82.
American Customer Satisfaction Index scores for Hilton hotels in the United States from 2008 to 2023
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Statistics
- Number of Hilton Worldwide hotels 2009-2016
- Hotel guests of Hilton hotels in the U.S. 2018, by age
- Americans preferring Hilton Garden Hotels from mid-2016 to mid-2017, by income
- American Customer Satisfaction Index for Choice hotels in the U.S. 2008-2023
- American Customer Satisfaction Index for Best Western hotels in the U.S. 2008-2023
- Market share of Scandic in the Nordics 2018, based on number of rooms
- Average room rate of Thon Hotels 2012-2019
- Revenue of Accor Group 2005-2022
- Leading large luxury hotel brands worldwide in 2013, by online reputation
- Franchise costs of extended stay hotel brands in the U.S. as of October 2014
- Revenue of hotel chain Home Inns Group China 2014
- Revenue of Wyndham Worldwide 2005-2017
- Occupancy rate of Rezidor Hotel Group hotels 2013-2019
- Current assets of Crown Resorts in Australia FY 2017-2018
- Accor Group hotel portfolio by operating structure worldwide 2022
- Ages of Accor Group employees globally 2016-2022
ACSI®. (April 18, 2023). American Customer Satisfaction Index scores for Hilton hotels in the United States from 2008 to 2023 [Graph]. In Statista. Retrieved March 28, 2024, from https://www.statista.com/statistics/422112/american-customer-satisfaction-index-for-hilton-hotels/
ACSI®. "American Customer Satisfaction Index scores for Hilton hotels in the United States from 2008 to 2023." Chart. April 18, 2023. Statista. Accessed March 28, 2024. https://www.statista.com/statistics/422112/american-customer-satisfaction-index-for-hilton-hotels/
ACSI®. (2023). American Customer Satisfaction Index scores for Hilton hotels in the United States from 2008 to 2023. Statista. Statista Inc.. Accessed: March 28, 2024. https://www.statista.com/statistics/422112/american-customer-satisfaction-index-for-hilton-hotels/
ACSI®. "American Customer Satisfaction Index Scores for Hilton Hotels in The United States from 2008 to 2023." Statista, Statista Inc., 18 Apr 2023, https://www.statista.com/statistics/422112/american-customer-satisfaction-index-for-hilton-hotels/
ACSI®, American Customer Satisfaction Index scores for Hilton hotels in the United States from 2008 to 2023 Statista, https://www.statista.com/statistics/422112/american-customer-satisfaction-index-for-hilton-hotels/ (last visited March 28, 2024)
American Customer Satisfaction Index scores for Hilton hotels in the United States from 2008 to 2023 [Graph], ACSI®, April 18, 2023. [Online]. Available: https://www.statista.com/statistics/422112/american-customer-satisfaction-index-for-hilton-hotels/