Try our corporate solution for free!
(212) 419-8286

U.S. Department Stores- Statistics & Facts

Department stores in the United States, such as Macy’s, Kohl’s, Nordstrom, and JC Penney, are large retail establishments that offer a wide range of products in several different departments including but not limited to; apparel, accessories, home goods, electronics, cosmetics, and sporting goods to name a few. They were first established in Britain during the Industrial Revolution and have since become a familiar sight in towns and cities all across the United States. In 2018, over 80 percent of U.S. consumers aged between 18 and 49 reported that they had shopped at a department store in the previous twelve months. This figure highlights the popularity of department stores as a shopping channel in the United States.

In recent years, U.S. department store sales have decreased significantly falling by more than sixty billion U.S. dollars between 2007 and 2017. Retail sales of leading department store chains such as Macy's and J.C. Penney have either dropped or stagnated, while Sears, once a giant of American retail, declared bankruptcy and may never recover. The exception to this trend has been Nordstrom, which reported net sales of nearly 15.5 billion dollars in 2018, an increase from approximately 10.5 billion dollars in 2011. However, despite its relatively flat sales, Macy's remains the leading department store retailer in the United States.

Despite the fear among many Americans that e-commerce would be the death of the traditional retail store, the number of retail stores in the U.S. has seen a net increase, with almost 3,000 more stores opened in 2018. However, among department stores this trend was not observed, with recent figures showing that many department stores have closed their doors. In 2017, JC Penney reported 141 store closures, the most of any department store chain that year. Kohl’s, on the other hand, has reported a relatively stable number of stores since 2010, while Nordstrom’s store count has increased steadily since 2013.

Interesting statistics

In the following 5 chapters, you will quickly find the {amountStatistics} most important statistics relating to "Department Stores in the U.S. ".

Department stores in the U.S.

Dossier on the topic

All important statistics are prepared by our experts – available for direct download as PPT & PDF!

Important key figures

The most important key figures provide you with a compact summary of the topic of "Department Stores in the U.S. " and take you straight to the corresponding statistics.

Leading companies

Store openings and closures

Consumer behavior


Get in touch with us. We are happy to help.
Statista Locations
Contact Hadley Ward
Hadley Ward
Sales Manager– Contact (United States)

Mon - Fri, 9am - 6pm (EST)

Contact Ziyan Zhang
Ziyan Zhang
Customer Relations– Contact (Asia)

Mon - Fri, 11:30am - 10pm (IST)

Contact Kisara Mizuno
Kisara Mizuno
Customer Success Manager– Contact (Asia)

Mon - Fri, 9:30am - 5:30pm (JST)

Contact Lodovica Biagi
Lodovica Biagi
Director of Operations– Contact (Europe)

Mon - Fri, 9:30am - 5pm (GMT)

Contact Catalina Rodriguez
Catalina Rodriguez
Key Account Manager - LAC– Contact (Latin America)

Mon - Fri, 9am - 6pm (EST)