Premium
Premium statistics

Industry-specific and extensively researched technical data (partially from exclusive partnerships).

A paid subscription is required for full access.

Global airline travelers - self-service vs in person by task 2019

Share of airline travelers worldwide who would prefer to speak to a person or use a self-service machine in 2019, by task

by E. Mazareanu, last edited Sep 3, 2019
Global airline travelers - self-service vs in person by task 2019 According to a 2019 survey, a majority of airline travelers would prefer to use a self-service machine to buy tickets than speak to a person. However, 74 percent of travelers would prefer to speak to a person for inflight customer service.
Show more

Share of airline travelers worldwide who would prefer to speak to a person or use a self-service machine in 2019, by task

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Related Studies: Available to Download in PDF or PPTX Format
Airports 4.0
Airports 4.0

All Information
in one Presentation

Airports 4.0

Everything On "Airports 4.0" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.
Marlene Greenfield

Marlene Greenfield
Vice President, Hearst Magazines

Statistics on "Airports 4.0"
  • Technology at airports
  • Booking and check-in
The most important statistics
  • Bag drop and collection
  • Security and dwell time
  • Inflight
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: You might find this interesting as well
Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.