In October 2023, the primary factor contributing to the overall travel experience of air travelers in the United Kingdom was delayed flights, accounting for a significant passenger share of 33 percent. Travel satisfaction was also affected by poor customer service, as 21 percent of air passengers were dissatisfied with the customer service they received.
Share of adults dissatisfied with the travel experience in the United Kingdom in 2023, by reasons
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Civil Aviation Authority (UK). (January 20, 2024). Share of adults dissatisfied with the travel experience in the United Kingdom in 2023, by reasons [Graph]. In Statista. Retrieved December 12, 2024, from https://www.statista.com/statistics/1455950/uk-share-of-adults-dissatisfied-with-the-airport-experience-by-reasons/
Civil Aviation Authority (UK). "Share of adults dissatisfied with the travel experience in the United Kingdom in 2023, by reasons." Chart. January 20, 2024. Statista. Accessed December 12, 2024. https://www.statista.com/statistics/1455950/uk-share-of-adults-dissatisfied-with-the-airport-experience-by-reasons/
Civil Aviation Authority (UK). (2024). Share of adults dissatisfied with the travel experience in the United Kingdom in 2023, by reasons. Statista. Statista Inc.. Accessed: December 12, 2024. https://www.statista.com/statistics/1455950/uk-share-of-adults-dissatisfied-with-the-airport-experience-by-reasons/
Civil Aviation Authority (UK). "Share of Adults Dissatisfied with The Travel Experience in The United Kingdom in 2023, by Reasons." Statista, Statista Inc., 20 Jan 2024, https://www.statista.com/statistics/1455950/uk-share-of-adults-dissatisfied-with-the-airport-experience-by-reasons/
Civil Aviation Authority (UK), Share of adults dissatisfied with the travel experience in the United Kingdom in 2023, by reasons Statista, https://www.statista.com/statistics/1455950/uk-share-of-adults-dissatisfied-with-the-airport-experience-by-reasons/ (last visited December 12, 2024)
Share of adults dissatisfied with the travel experience in the United Kingdom in 2023, by reasons [Graph], Civil Aviation Authority (UK), January 20, 2024. [Online]. Available: https://www.statista.com/statistics/1455950/uk-share-of-adults-dissatisfied-with-the-airport-experience-by-reasons/