In the fourth quarter of 2020, UK airlines received 2,231 passenger complaints regarding the European Commission's regulation 261. The regulation protects air passengers who have checked in on time but have been affected by long delays, flight cancellations, and missed connections.
Number of complaints against UK airlines in 2019 and 2020, by type and quarter
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Civil Aviation Authority (UK). (March 9, 2021). Number of complaints against UK airlines in 2019 and 2020, by type and quarter [Graph]. In Statista. Retrieved January 18, 2022, from https://www.statista.com/statistics/1183228/quarterly-uk-airline-passenger-complaints-type/
Civil Aviation Authority (UK). "Number of complaints against UK airlines in 2019 and 2020, by type and quarter." Chart. March 9, 2021. Statista. Accessed January 18, 2022. https://www.statista.com/statistics/1183228/quarterly-uk-airline-passenger-complaints-type/
Civil Aviation Authority (UK). (2021). Number of complaints against UK airlines in 2019 and 2020, by type and quarter. Statista. Statista Inc.. Accessed: January 18, 2022. https://www.statista.com/statistics/1183228/quarterly-uk-airline-passenger-complaints-type/
Civil Aviation Authority (UK). "Number of Complaints against Uk Airlines in 2019 and 2020, by Type and Quarter." Statista, Statista Inc., 9 Mar 2021, https://www.statista.com/statistics/1183228/quarterly-uk-airline-passenger-complaints-type/
Civil Aviation Authority (UK), Number of complaints against UK airlines in 2019 and 2020, by type and quarter Statista, https://www.statista.com/statistics/1183228/quarterly-uk-airline-passenger-complaints-type/ (last visited January 18, 2022)
