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Most popular online services in Russia 2019

When asked about the most demanded online services that were necessary in Russia, the largest share of survey participants named online government services, which led the ranking with 35 percent of the responses. Online pharmacies and telemedicine were among the 10 most popular answers, with 29 percent and 20 percent of the total, respectively.

Opinion poll on the most demanded internet services in Russia in 2019

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Release date

September 2019



Survey time period

September 9-18, 2019

Number of respondents

1,200 respondents

Supplementary notes

The results are based on an online survey and a targeted email survey.
With a probability of 95 percent, the margin of error does not exceed 2.5 percent.
The respondents could submit up to three answers.

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Statistics on "Digital services in Russia"

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